Job summary
Job post source
This job is directly from PharMerica.
Job overview
The Customer Service Pharmacy Technician at PharMerica plays a crucial role in coordinating communication between the pharmacy, providers, and facilities, ensuring timely resolution of prescription issues.
Responsibilities and impact
Daily tasks include answering inquiries about patient information, processing refill orders, assisting pharmacists with communications, and utilizing various software programs to complete assigned projects.
Compensation and benefits
The salary range for this position is USD $18.00 - $19.25 per hour, with benefits including health, dental, vision, life insurance, 401k, paid time off, and tuition assistance.
Experience and skills
Candidates must have a high school diploma and at least one year of customer service experience, with preferred healthcare or pharmacy experience and strong computer skills.
Career development
PharMerica offers advancement opportunities and a culture that supports employee development and career progression.
Work environment and culture
The company promotes a non-retail pharmacy environment focused on service excellence and quality care for long-term care and senior living clients.
Company information
PharMerica is one of the nation's largest pharmacy companies, specializing in long-term care pharmacy services for various healthcare organizations.
Team overview
The team focuses on exceptional customer service, working closely with healthcare providers and facilities to meet pharmacy needs.
Job location and travel
The position is based in a closed-door pharmacy environment, which may involve minimal travel to healthcare facilities as needed.
Application process
Interested candidates can apply directly through PharMerica's website, providing necessary documentation as specified in the job posting.
Unique job features
This role offers unique opportunities in a non-retail pharmacy setting, emphasizing service excellence and career advancement.
Company overview
PharMerica is a leading provider of pharmacy services specializing in long-term care, senior living, and behavioral health facilities. They generate revenue through the distribution of pharmaceuticals, consulting services, and medication management solutions tailored to institutional healthcare settings. Founded in 2007 through the merger of Kindred Healthcare's pharmacy business and AmerisourceBergen's PharMerica Long-Term Care division, the company has grown significantly, expanding its reach and service offerings to meet the evolving needs of the healthcare industry.
How to land this job
Tailor your resume to emphasize your customer service experience, particularly in a healthcare or pharmacy setting, as this is crucial for the Customer Service Pharmacy Technician role at PharMerica.
Highlight your proficiency with software tools like Outlook, Excel, and Microsoft Word, as these are essential for coordinating communication and managing patient information effectively.
Apply through multiple platforms, including PharMerica's corporate site and LinkedIn, to maximize your visibility and chances of landing an interview.
Connect with professionals in the pharmacy or customer service division at PharMerica on LinkedIn to learn more about the role and the company culture; potential ice breakers could include discussing your interest in their non-retail pharmacy model or asking about their experience with career advancement opportunities.
Optimize your resume for Applicant Tracking Systems (ATS) by incorporating relevant keywords from the job description such as 'customer service,' 'pharmacy technician,' and 'patient information,' to ensure your application is easily discoverable.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus your time on preparing for interviews and networking rather than just submitting applications.
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