Job summary
Job post source
This job is directly from SpaceX
Job overview
The IT Services Technician at SpaceX supports critical IT operations and infrastructure to enable high-caliber engineering and manufacturing activities, ensuring smooth technology lifecycle management and user support.
Responsibilities and impact
The technician provides tier 1-3 IT support, manages IT asset lifecycle, configures and troubleshoots hardware, software, printers, and networks, supports non-traditional devices, collaborates with IT engineering, and creates user-friendly technical documentation.
Experience and skills
Requires at least 1 year of professional IT experience with computer systems, hardware, printers, software, and IP networks, plus Microsoft technology support; preferred skills include Mac iOS and Linux support, technical certifications, AV equipment knowledge, and strong communication skills.
Work environment and culture
The role demands flexibility, self-motivation, leadership, and the ability to thrive in a fast-paced, high-urgency environment supporting mission-critical operations.
Company information
SpaceX is a pioneering aerospace company focused on space exploration and enabling human life on Mars through advanced technology development.
Unique job features
This position involves supporting mission-critical and sensitive systems with a sense of urgency, requiring physical fitness for equipment handling and willingness to work varied shifts including weekends and overtime.
Company overview
SpaceX, founded by Elon Musk in 2002, is a private aerospace manufacturer and space transportation company. It designs, manufactures, and launches advanced rockets and spacecraft, with notable achievements including the Falcon and Starship rockets. SpaceX generates revenue through satellite launches, cargo resupply missions to the International Space Station, and future plans for space tourism. The company made history with the first privately-funded spacecraft to reach orbit and the first private company to send astronauts to the ISS, revolutionizing the space industry with reusable rocket technology.
How to land this job
Tailor your resume to emphasize your hands-on experience in IT service delivery, focusing on supporting high-caliber engineers and critical operations like launch and manufacturing, as this aligns with SpaceX's demanding environment.
Highlight your technical skills in hardware and software troubleshooting, network support including VLAN configuration, and experience with Microsoft technologies, while also mentioning any knowledge of Mac iOS, Linux, and audio-visual equipment to stand out.
Apply through multiple channels such as SpaceX's official careers page and LinkedIn to maximize your application visibility and improve your chances of being noticed.
Connect with current IT Services Technicians or IT support staff at SpaceX on LinkedIn; use ice breakers like commenting on recent SpaceX launches, asking about the unique challenges of supporting mission-critical systems, or expressing enthusiasm for SpaceX's mission to explore space.
Optimize your resume for ATS by incorporating keywords from the job description such as 'IT service delivery,' 'hardware troubleshooting,' 'network support,' 'VLAN configuration,' 'Microsoft technologies,' and 'asset lifecycle management' to ensure your resume passes initial automated screenings.
Jennie Johnson's Power Apply feature can automate tailoring your resume, identify multiple application portals, and find relevant SpaceX contacts on LinkedIn, allowing you to focus your energy on preparing for interviews and networking effectively.
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