Job summary
Job post source
This job is directly from Follett Higher Education
Job overview
The Assistant Store Manager at Follett Higher Education will support store operations and drive sales growth while ensuring exceptional customer service and team development.
Responsibilities and impact
Daily responsibilities include supervising sales team members, training new hires, managing customer interactions, handling cash operations, maintaining store standards, and performing various store tasks as needed.
Experience and skills
An Associate's Degree or equivalent is preferred, along with 0-5 years of retail or bookstore experience and general computer skills.
Company information
Follett Higher Education operates in the educational retail sector, providing textbooks and other educational materials to students and institutions.
Job location and travel
Washington, District Of Columbia, USA
Company overview
Follett Higher Education is a leading provider of education technology, services, and physical and digital content for higher education institutions. They operate campus bookstores across North America, offering textbooks, course materials, and school merchandise. The company generates revenue through book sales, digital content subscriptions, and various campus services. Founded in 1873, Follett has a long history of supporting educational institutions and has continually evolved to meet the changing needs of students and educators.
How to land this job
Tailor your resume to highlight your experience in retail management, emphasizing your ability to drive sales growth and deliver exceptional customer service, as these are key responsibilities for the Assistant Store Manager role at Follett Higher Education.
Emphasize your leadership skills and experience in mentoring and training team members, aligning with the company's focus on cultivating a supportive and development-oriented environment.
Apply through multiple platforms, including Follett Higher Education's corporate site and LinkedIn, to maximize your visibility and chances of landing an interview.
Connect with employees in the retail division at Follett Higher Education on LinkedIn to learn more about the position and company culture. Ice breakers could include asking about their experience with the company or expressing interest in their approach to customer service.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'sales growth,' 'customer service,' 'merchandising standards,' and 'team development,' to ensure your application passes initial screenings.
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