Job summary
Job post source
This job is directly from The Metropolitan Museum of Art
Job overview
The Ambassador role at The Met is crucial for enhancing visitor experiences by engaging and assisting guests at the museum, ensuring a welcoming environment.
Responsibilities and impact
Ambassadors will greet guests, manage lines, facilitate entry, provide information, and ensure adherence to health guidelines, all while prioritizing a world-class visitor experience.
Compensation and benefits
The position offers a pay rate of $26.13 per hour, along with comprehensive benefits including medical, dental, vision insurance, retirement plans, paid time off, and various employee discounts.
Experience and skills
Candidates should have 1-2 years of experience in customer service, fluency in multiple languages is preferred, and experience with ticketing systems is required, along with strong communication and organizational skills.
Career development
The job offers opportunities for professional growth through training programs and financial assistance for relevant coursework.
Work environment and culture
The Met promotes a collaborative and respectful work environment, valuing diversity and inclusivity among its staff.
Company information
Founded in 1870, The Metropolitan Museum of Art is dedicated to presenting a vast collection of art from around the world, with a mission to inspire curiosity and creativity.
Team overview
The Ambassador will be part of the Visitor Experience team, collaborating closely with colleagues to enhance visitor engagement and satisfaction.
Job location and travel
Employees must be located within commuting distance of the Museum, specifically in New York, New Jersey, Connecticut, or Pennsylvania.
Application process
Candidates are encouraged to apply even if they do not meet all qualifications, and reasonable accommodations are available for applicants with disabilities.
Unique job features
The role offers unique opportunities to engage with diverse visitors and contribute to a dynamic cultural institution.
Company overview
The Metropolitan Museum of Art, commonly known as The Met, is one of the world's largest and most prestigious art museums, located in New York City. It generates revenue through admissions, memberships, donations, endowments, and retail sales. Founded in 1870, The Met's mission is to collect, preserve, study, exhibit, and encourage appreciation for works of art that collectively represent the broad spectrum of human achievement. The museum's extensive collection spans over 5,000 years of art from every corner of the globe, making it a vital cultural institution.
How to land this job
Position your resume to highlight your strong customer service skills and experience in ticketing or admissions, as these are vital for the Ambassador role at The Met.
Emphasize your ability to manage crowds, engage with visitors, and provide excellent wayfinding and information, reflecting the responsibilities outlined in the job description.
Apply through multiple platforms, including The Met's corporate site and LinkedIn, to broaden your reach and visibility for the Ambassador position.
Connect with current employees in the Visitor Experience team on LinkedIn to learn more about the role; consider ice breakers like discussing a recent exhibition or asking about their favorite aspect of working at The Met.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'customer service,' 'crowd control,' and 'ticketing systems,' to increase your chances of passing initial screenings.
Remember that Jennie Johnson's Power Apply feature can assist you in tailoring your application, finding the best places to apply, and identifying networking opportunities, allowing you to focus on other aspects of your job search.
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