Loan Servicing Clerk I

EDWARDSVILLE, ILPosted 19 days ago

Job summary

• Job post source

  This job is directly from First Mid

• Job overview

  The Loan Servicing Clerk I at First Mid provides centralized loan servicing support, performing clerical functions and loan maintenance to support branches, customers, and loan officers.

• Responsibilities and impact

  The role involves preparing paid note statements, payoff statements, managing automatic payments, waiving fees and interest, providing customer service, maintaining loan files, and completing required training.

• Experience and skills

  Requires a high school education or equivalent, with 1+ years of clerical or banking experience, proficiency in Microsoft Office, attention to detail, ability to handle varied tasks, strong interpersonal skills, and understanding of loan servicing policies and regulations.

• Work environment and culture

  First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer valuing diversity and inclusion.

• Company information

  First Mid Bancshares, Inc. is a financial institution providing banking services with a focus on loan servicing and customer support.

Company overview

First Mid is a financial institution that provides a range of banking services, including personal and business banking, wealth management, and insurance. They generate revenue through interest on loans, service fees, and investment products. Established in 1865, First Mid has grown through strategic acquisitions and a focus on community banking, maintaining a strong presence in the Midwest. Their commitment to customer service and community involvement is a key aspect of their corporate culture.

How to land this job

• Position your resume to highlight your clerical and banking experience, emphasizing your proficiency with Microsoft Office and ability to manage detailed information accurately and confidentially.

• Focus on showcasing your customer service skills, especially your ability to interact professionally with internal and external customers and resolve routine issues efficiently.

• Apply through multiple channels including First Mid's corporate career site and LinkedIn to maximize your chances of visibility for the Loan Servicing Clerk I role.

• Connect with current employees in the loan servicing or operations division at First Mid on LinkedIn; start conversations by asking about their experience with loan servicing processes or mentioning your interest in learning about First Mid's customer service approach.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'loan servicing,' 'payoff statements,' 'customer service,' 'Microsoft Office,' and 'compliance with state and federal regulations' to ensure your resume passes initial screenings.

• Use Jennie Johnson's Power Apply feature to automate applying through multiple job portals, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and follow-ups.