Job summary
Job post source
This job is directly from Hiltons of Chicago
Job overview
The Security Officer at Hilton Chicago is responsible for ensuring the safety of guests and team members while maintaining the security of the hotel property, contributing to outstanding guest service and financial profitability.
Responsibilities and impact
Daily responsibilities include patrolling the hotel and property, responding to emergency situations, promoting safe work practices, conducting preliminary investigations, writing reports, and resolving guest inquiries.
Compensation and benefits
Full-time employees receive health insurance (medical, dental, vision), a 401k with matching, extensive Paid Time Off, and a discounted travel program for Hilton brand hotels.
Experience and skills
Candidates must have a minimum of 1 year of security experience, preferably in a hotel setting, along with at least 2 years of customer service experience and open availability for various shifts.
Work environment and culture
Hilton values hospitality, integrity, leadership, teamwork, and ownership, fostering a culture of exceptional guest experiences and teamwork.
Company information
Founded in 1919, Hilton is a leader in the hospitality industry, known for its innovation and quality in providing exceptional accommodations and services.
Job location and travel
Hilton Chicago, located on South Michigan Avenue, overlooking Grant Park and Lake Michigan.
Application process
Interested applicants can apply quickly using their phone, and a Hilton recruiter will follow up.
Company overview
Hiltons of Chicago is a collection of luxury hotels located in the heart of Chicago, offering premium accommodations and services. The company generates revenue through room bookings, event hosting, dining services, and various hospitality-related amenities. It is part of the Hilton Worldwide Holdings Inc., a global leader in the hospitality industry, known for its rich history dating back to 1919 when Conrad Hilton opened his first hotel. The Chicago properties are renowned for their architectural significance and exceptional guest experiences.
How to land this job
Position your resume to showcase your relevant security experience, particularly in hotel environments, and emphasize your customer service skills as they are crucial for the Security Officer role at Hiltons of Chicago.
Highlight your ability to respond effectively to emergencies and your experience in writing reports and conducting preliminary investigations, as these are key responsibilities of the position.
Apply through multiple platforms, including the Hilton corporate site and LinkedIn, to maximize your chances of being noticed for the Security Officer role.
Connect with individuals in the security division at Hiltons of Chicago on LinkedIn to gather insights about the position and the team culture. Ice breakers could include asking about their favorite aspect of working at Hilton or inquiring about recent safety initiatives they have implemented.
Optimize your resume for ATS by incorporating keywords from the job description such as 'security experience,' 'customer service,' and 'emergency response' to ensure your application passes initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, allowing you to focus on networking and other aspects of your job search while ensuring your resume is tailored for the position.
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