Job summary
Job post source
This job is from a recruiting firm hiring for a separate company, as Elite Management Group is a marketing firm facilitating hires for Lumen.
Job overview
The Entry Level Account Manager role at Elite Management Group supports Lumen's business growth by managing B2B client relationships and promoting telecommunications solutions.
Responsibilities and impact
The role involves hands-on training in account management, client engagement to assess telecom needs, educating clients on Lumen's products, identifying upselling opportunities, coordinating with internal teams, maintaining CRM records, presenting account reviews, supporting strategic planning, and staying updated on industry trends.
Experience and skills
The job requires motivation, client-focus, and eagerness to learn B2B account management; specific prior experience or advanced skills are not detailed but customer service background is preferred.
Company information
Elite Management Group is a marketing firm that crafts customer acquisition strategies and supports Lumen in expanding its customer base with telecommunications services.
Job location and travel
The position is based in Redmond, working on Lumen's business accounts.
Unique job features
The job offers hands-on training and the opportunity to develop skills in client retention, strategic growth, and problem-solving within the telecommunications sector.
Company overview
Elite Management Services, Inc. is a company that appears to be involved in community management and possibly other management services, as indicated by a job listing for a Community Manager on LinkedIn. The company is also listed in the Better Business Bureau's sitemap, suggesting it is an accredited business. Additionally, there is a mention of the company in a Connecticut government forfeiture report, which might indicate some legal or financial proceedings involving the company. The presence of individuals associated with the company, such as Jeff Grant, suggests a network of professionals linked to its operations.
How to land this job
Tailor your resume to highlight your eagerness to learn B2B account management, client relationship building, and your motivation to grow within telecommunications and network services.
Emphasize any experience or skills related to customer service, problem-solving, client engagement, and familiarity with CRM systems, as these align with key responsibilities like client retention, upselling, and coordinating with support teams.
Apply through multiple platforms including Elite Management Services' corporate career page and LinkedIn to maximize your application visibility for the Entry Level Account Manager role.
Connect on LinkedIn with current account managers or team members at Elite Management Services, especially those involved with the Lumen campaign; initiate conversations by mentioning your interest in their work with telecom solutions or asking about their experience mastering account management.
Optimize your resume for ATS by incorporating keywords from the job description such as 'B2B account management,' 'client retention,' 'telecommunications,' 'CRM,' 'upselling,' and 'strategic account planning' to pass initial screenings.
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