Job summary
Job post source
This job is directly from By The Bay Health
Job overview
The Patient Care Support Services Assistant at By The Bay Health supports clinical operations and administrative tasks to enhance patient care and organizational efficiency.
Responsibilities and impact
The role involves triaging calls, auditing patient charts using Epic and Excel, managing interoffice and outgoing mail, and supporting clinical and administrative functions at the Larkspur office.
Compensation and benefits
The position offers an hourly pay range of $21.00 to $28.00 and includes holiday and weekend rotations; no additional benefits are specified.
Experience and skills
Candidates should have a high school diploma or GED, at least one year of clerical or administrative experience preferably in healthcare, strong communication skills, confidentiality, professionalism, and knowledge of medical terminology; a valid California driver's license and insurance are required if driving.
Work environment and culture
By The Bay Health emphasizes a team approach focused on patient-centered care, diversity, equity, and inclusion, fostering a welcoming and professional environment.
Company information
By The Bay Health is a non-profit established in 1975, known for pioneering patient-centered hospice care in the U.S., offering home-based skilled health, palliative, adult hospice, and pediatric care services.
Job location and travel
The position is based in the Larkspur office with a schedule of 8:30am to 5:00pm, five days a week, including holiday and weekend rotations.
Unique job features
The job involves working with advanced patient record systems like Epic and requires multitasking between clinical support and administrative duties, distinguishing it from typical clerical roles.
Company overview
By The Bay Health is a non-profit organization that provides comprehensive hospice, palliative care, and home health services. They generate revenue through partnerships with healthcare providers, insurance reimbursements, and community donations. Established in 1975, the company has a long history of delivering compassionate care to patients and families in the San Francisco Bay Area. They focus on enhancing the quality of life for individuals with life-limiting illnesses, offering a range of services including pain management, emotional support, and assistance with daily activities. Their commitment to patient-centered care and community involvement is a cornerstone of their operations.
How to land this job
Tailor your resume to highlight your experience in clerical and administrative tasks within healthcare settings, emphasizing your ability to maintain patient records and support clinical operations as outlined in the job description.
Focus on showcasing strong communication skills—both written and oral—as well as your reliability, organization, and professionalism, which are critical for the Patient Care Support Services Assistant role at By The Bay Health.
Apply through multiple platforms including By The Bay Health’s official corporate careers page and LinkedIn to maximize your chances of being noticed for this position.
Connect with current employees in the administrative or patient care support divisions at By The Bay Health on LinkedIn. Use ice breakers like commenting on the organization’s commitment to patient-centered care or asking about their experience working in the Larkspur office.
Optimize your resume for ATS by incorporating keywords from the job description such as 'patient records,' 'clinical operations support,' 'medical terminology,' 'Epic,' and 'administrative support' to ensure it passes initial screenings.
Utilize Jennie Johnson’s Power Apply feature to automate applying through multiple channels and identifying relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.
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