Plant Chemist / Customer Technical Support Engineer
GASTONIA, NCPosted 30+ days ago
Job summary
Job post source
This job is directly from UBE Corporation America Inc.
Job overview
The Plant Chemist / Customer Technical Support Engineer at UBE Corporation America Inc. plays a critical role in ensuring product quality and technical support for global customers, bridging operations and client needs.
Responsibilities and impact
The role involves leading quality assurance initiatives, providing technical support to resolve product and process challenges, managing customer specifications, collaborating with various departments, conducting lab experiments, overseeing water treatment programs, and driving continuous improvement efforts.
Compensation and benefits
The salary range is $88,400 to $147,000; no additional benefits are explicitly mentioned in the description.
Experience and skills
Requires a Bachelor's degree in Chemical Engineering, Chemistry, or related field, strong knowledge of ISO Quality standards, proficiency with SAP, LIMS, Minitab, and Microsoft Office, and experience with statistical process control and root cause analysis; 5-10 years of preferred experience in technical support or quality assurance in the chemical industry.
Work environment and culture
The company values collaboration, customer service, attention to detail, and a results-oriented mindset, fostering a cross-functional team environment.
Company information
UBE Corporation America Inc. is an industry-leading specialty chemical company with a focus on urethane products, emphasizing safety, quality, and performance.
Team overview
The candidate will work cross-functionally with Product Development, Application Technology, Production, Quality, Engineering, and Global Key Account teams.
Job location and travel
The position is based in Gastonia, NC, at the company's site.
Unique job features
The role uniquely combines technical support with quality leadership and involves direct interaction with global key customers and continuous improvement initiatives.
Company overview
UBE Corporation America Inc. is the U.S. subsidiary of UBE Corporation, a global chemical company headquartered in Japan with a history dating back to 1897. The company specializes in the development, manufacturing, and distribution of chemicals, plastics, and advanced materials, serving industries such as automotive, electronics, and pharmaceuticals. UBE generates revenue by supplying specialty chemicals, nylon resins, and engineering plastics to manufacturers and industrial clients across North America. The company is known for its commitment to innovation, sustainability, and quality, and has established a strong reputation for technical expertise and customer support. Candidates should be aware of UBE’s global reach, longstanding industry presence, and focus on environmentally responsible solutions.
How to land this job
Tailor your resume to emphasize expertise in chemical engineering or chemistry, highlighting experience with quality assurance, process control systems, and customer technical support as outlined in the job description at UBE Corporation America Inc.
Focus on demonstrating your ability to lead cross-functional teams, manage quality metrics using tools like Minitab or JMP, and resolve complex technical challenges in a manufacturing or chemical production environment.
Apply through multiple channels including UBE Corporation America Inc.'s corporate career site and LinkedIn to maximize your chances of getting noticed for the Plant Chemist / Customer Technical Support Engineer role.
Connect with professionals in the Gastonia site’s technical, quality, or customer support teams on LinkedIn; start conversations by referencing recent company innovations, expressing enthusiasm for UBE’s commitment to quality, or asking about their experience with customer technical support.
Optimize your resume for ATS by incorporating keywords such as 'process control systems,' 'quality assurance,' 'root cause analysis,' 'SPC,' 'Minitab,' 'chemical engineering,' and 'customer technical support' to ensure it passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, identify multiple application platforms, and find relevant LinkedIn contacts to network with, freeing up your time to prepare for interviews and deepen your industry knowledge.
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