Job summary
Job post source
This job is directly from Clean Market
Job overview
The Associate Director, CRM & Loyalty at Clean Market leads strategic CRM and loyalty initiatives to enhance guest engagement and drive membership and lifetime value growth.
Responsibilities and impact
The role involves developing guest-facing communications, achieving loyalty targets, managing cross-functional partnerships, creating lifecycle strategies, and overseeing CRM tactics across multiple channels to support business goals.
Experience and skills
Candidates must have 5+ years of CRM and loyalty experience, a bachelor's degree in Marketing or related field, proficiency with marketing automation and analytics tools, strong project management skills, and a passion for health and wellness; NYC-based in-office work is required.
Work environment and culture
The company values a positive, people-first attitude and growth-minded leadership, emphasizing effective communication and results delivery in a health and wellness-focused environment.
Company information
Clean Market is a health and wellness company focused on premium products and personalized guest experiences, operating with a multi-channel CRM strategy.
Job location and travel
The position is based in New York City near Grand Central with in-office work required three days a week (Tuesday to Thursday).
Unique job features
The role offers unique opportunities to work with diverse communication platforms like Klaviyo, Tableau, Zenoti, and Google Analytics, and to lead innovative lifecycle and loyalty programs within a growing wellness brand.
Company overview
Clean Market is a wellness-focused company offering a range of services and products designed to promote health and well-being. They operate through a combination of retail stores, wellness services like IV drips and infrared saunas, and curated health products, generating revenue from both in-store experiences and product sales. Founded in 2018 in New York City, the company emphasizes a holistic approach to health and has become known for its innovative wellness solutions. Candidates should note its commitment to sustainability and premium customer experiences as key aspects of its brand identity.
How to land this job
Position your resume to emphasize your strategic CRM experience, especially with platforms like Klaviyo, Tableau, and Zenoti, highlighting your ability to manage multi-channel lifecycle marketing and loyalty programs.
Focus on showcasing your skills in developing guest-facing communications, managing cross-functional teams, and driving loyalty targets through innovative lifecycle strategies and data-driven decision making.
Apply through Clean Market's corporate careers page and LinkedIn to maximize your chances, ensuring your application is consistent across all platforms.
Connect on LinkedIn with CRM, Loyalty, and Marketing team members at Clean Market, using ice breakers such as commenting on recent Clean Market product launches or asking about their approach to personalized guest communications.
Optimize your resume for ATS by incorporating keywords from the job description like 'CRM strategies,' 'loyalty targets,' 'lifecycle marketing,' 'Klaviyo,' 'Google Analytics,' and 'clienteling' to pass automated screenings.
Jennie Johnson's Power Apply feature can automate your applications across multiple platforms, tailor your resume for ATS, and identify relevant LinkedIn contacts to network with, saving you valuable time and increasing your chances at Clean Market.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.