Job summary
Job post source
This job is directly from F1® Arcade
Job overview
The Hospitality Manager at F1® Arcade in Denver leads the front-of-house team to ensure exceptional guest experiences and operational excellence in a socializing venue.
Responsibilities and impact
The role involves leading and motivating the front-of-house team, engaging with guests to personalize service, handling guest feedback and complaints, coordinating VIP experiences, and implementing process improvements to enhance satisfaction and retention.
Compensation and benefits
The position offers a salary of $65,000 per year with no additional benefits explicitly mentioned.
Experience and skills
Candidates should have strong interpersonal, communication, leadership, analytical, and problem-solving skills, along with adaptability and attention to detail; physical ability to perform venue duties is required.
Work environment and culture
F1® Arcade values excellence, positive energy, integrity, and team spirit, promoting a welcoming and dynamic hospitality environment.
Company information
F1® Arcade is a socializing venue focused on delivering high-quality guest experiences with a commitment to exceptional service standards.
Team overview
The Hospitality Manager reports to the Guest Experience Manager and leads the front-of-house team including reception, hosts, and servers to maintain service quality.
Job location and travel
The position is located in Denver with physical work requirements including lifting and standing for extended periods.
Unique job features
The job features hands-on leadership in a dynamic hospitality setting with a focus on guest engagement and operational excellence.
Company overview
F1® Arcade is an innovative entertainment venue that combines the thrill of Formula 1 racing with cutting-edge simulation technology, offering an immersive and social experience for fans and newcomers alike. The company generates revenue through its state-of-the-art racing simulators, food and beverage services, private events, and group bookings, creating a comprehensive entertainment ecosystem. Launched as a collaboration with Formula 1, it leverages the sport's global popularity and brand prestige to attract a diverse audience. Candidates should note its emphasis on delivering premium customer experiences and its role in expanding Formula 1's reach beyond traditional racing events.
How to land this job
Tailor your resume to highlight leadership in hospitality settings, emphasizing your ability to manage front-of-house teams and deliver exceptional guest experiences, as this is central to the Hospitality Manager role at F1® Arcade.
Focus on showcasing skills in guest engagement, operational excellence, and problem-solving by referencing your experience in improving service standards and resolving guest issues effectively.
Apply through multiple channels including F1® Arcade’s official corporate career site and LinkedIn to maximize your chances of being noticed by recruiters.
Connect with current F1® Arcade employees in the guest experience or hospitality divisions on LinkedIn and use ice breakers such as complimenting a recent event or initiative they led, or asking how they maintain high guest satisfaction in a fast-paced environment.
Optimize your resume for ATS by incorporating keywords from the job description such as 'guest experience,' 'team leadership,' 'operational excellence,' 'guest engagement,' and 'hospitality management' to ensure it passes initial screenings.
Leverage Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking.
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