Job summary
Job post source
This job is directly from Securian Financial
Job overview
The Securian Casualty Claims Representative processes property and casualty claims, enhancing customer experience through accurate and timely service.
Responsibilities and impact
The role involves creating and maintaining claim records, responding to customer inquiries, processing transactions, routing inquiries, managing correspondence, assisting with title documents, and following compliance procedures.
Compensation and benefits
The estimated base pay ranges from $15.39 to $27.16 per hour, with additional benefits including paid time off, flexible leave programs, nine paid holidays, company-funded pension and 401(k) plans, health insurance from day one, volunteer time off, and access to associate resource groups.
Experience and skills
Candidates should have strong organizational skills, attention to detail, excellent communication and customer service skills, problem-solving abilities, data entry proficiency, and adaptability to a fast-paced environment.
Career development
Securian Financial offers professional growth through comprehensive benefits, associate resource groups, and a supportive work environment fostering development and community engagement.
Work environment and culture
The company promotes a hybrid work culture with flexibility, values diversity and inclusion, supports community involvement, and encourages work-life balance.
Company information
Securian Financial is a company focused on financial services with a commitment to employee well-being, diversity, and community support.
Job location and travel
The position supports a hybrid work model with three days per week in-office for those within a 90-minute commute and flexibility for personal schedules.
Unique job features
The role offers hybrid work flexibility, comprehensive benefits, and engagement in associate resource groups focused on diversity and wellness.
Company overview
Securian Financial is a diversified financial services company that provides insurance, investment, and retirement solutions. They generate revenue through premiums on insurance policies, fees from asset management, and advisory services. Founded in 1880, Securian Financial has a long history of stability and growth, evolving from a regional insurer to a national provider. The company is headquartered in St. Paul, Minnesota, and is known for its strong commitment to customer service and financial strength.
How to land this job
Position your resume to highlight your organizational skills, attention to detail, and ability to manage high volumes of diverse claims, as these are critical for the Securian Casualty Claims Representative role.
Emphasize customer service and communication skills, both verbal and written, along with your problem-solving abilities and proficiency in data entry and learning new systems.
Apply through multiple channels including Securian Financial's corporate careers site and LinkedIn to maximize your application visibility.
Connect with current employees in the Casualty Claims or Claims Support divisions on LinkedIn; use ice breakers like commenting on recent company initiatives in customer service or asking about their experience with the hybrid work culture at Securian.
Optimize your resume for ATS by incorporating keywords from the job description such as 'claims processing,' 'customer communication,' 'data entry,' 'problem-solving,' and 'compliance procedures' to ensure your resume passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and follow-ups.
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