Job summary
Job post source
This job is directly from Emergent Holdings
Job overview
The Premium Audit Technician at Emergent Holdings is responsible for scheduling audit appointments, processing mail audits, and providing technical assistance to internal and external customers, supporting the Premium Audit Department's efficiency.
Responsibilities and impact
The role involves managing the Premium Technician Review OnBase queue, triaging department phone calls, scheduling audit appointments, estimating audits, processing mail audits, communicating policy changes, and performing general administrative tasks to support audit operations.
Experience and skills
Requires minimum 12 credit hours in Accounting, Business, Insurance, Finance or related field, two years of relevant customer service experience, basic computer skills including word processing and spreadsheet software, and knowledge of payroll reports and Workers' Compensation classifications; preferred qualifications include experience with payroll or accounting, familiarity with company software, and progress towards insurance-related designations.
Work environment and culture
Work is performed in an office setting with no unusual hazards, indicating a standard professional environment.
Job location and travel
The job is based in an office setting with no unusual hazards; specific geographic location is not provided.
Unique job features
The position requires proficiency in specific software tools like OnBase and Point, and involves multi-functional business unit collaboration, distinguishing it within audit roles.
Company overview
Emergent Holdings is a diversified enterprise specializing in insurance, risk management, and technology solutions. The company generates revenue through its various subsidiaries, which offer health insurance, workers' compensation, and innovative digital solutions for risk management. Founded as a part of Blue Cross Blue Shield of Michigan, Emergent Holdings has a rich history of leveraging technology to improve healthcare outcomes and operational efficiency. Their commitment to innovation and customer-centric services positions them as a leader in the insurance and risk management sectors.
How to land this job
Tailor your resume to emphasize your experience in scheduling, customer service, and audit processing, highlighting familiarity with insurance or premium audit environments to align with Emergent Holdings' Premium Audit Technician role.
Focus on showcasing your proficiency with software tools like OnBase, Point, and general office productivity software, as well as your ability to manage multiple tasks such as phone triage, mail audit review, and audit estimation.
Apply through multiple channels including Emergent Holdings' corporate careers page and LinkedIn to maximize your exposure and application success for this position.
Connect with current employees in the Premium Audit or related departments at Emergent Holdings on LinkedIn, using ice breakers such as asking about their experience with the OnBase system or recent departmental initiatives to start a conversation.
Optimize your resume for ATS by including keywords from the job description such as 'audit scheduling,' 'mail audit processing,' 'OnBase,' 'premium audit,' 'customer service,' and 'insurance classifications' to improve your chances of passing automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify multiple application platforms, and find relevant LinkedIn contacts for networking, allowing you to focus more time on interview preparation and skill enhancement.
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