Job summary
Job post source
This job is directly from Skai
Job overview
The Client Success Manager for Retail Media at Skai is responsible for ensuring client satisfaction and effective use of the Skai management platform to enhance campaign performance.
Responsibilities and impact
Daily responsibilities include partnering with clients to improve their marketing programs, onboarding and training clients, managing communication, and collaborating with internal teams to drive innovation.
Compensation and benefits
The annual salary range is $85,000-95,000, with additional quarterly bonuses available through incentive plans.
Experience and skills
Candidates should have 2+ years of experience in marketing or client services, a B.A. or B.S., and preferably experience with retail advertising campaigns and BI tools.
Career development
Opportunities for growth include developing strong client relationships and driving collaborative growth, with potential for advancement within the company.
Work environment and culture
Skai promotes a diverse and inclusive workplace, valuing equity and community involvement as part of its core values.
Company information
Skai, formerly known as Kenshoo, specializes in digital marketing software and is recognized for its innovative solutions in the industry.
Team overview
The job involves collaboration with various internal teams including product development and sales, fostering a supportive and innovative team environment.
Company overview
Skai is a leading marketing intelligence company that provides data-driven insights and solutions to help brands optimize their digital marketing strategies. They make money by offering advanced analytics tools, AI-driven insights, and strategic consulting services to businesses looking to enhance their advertising performance across various digital platforms. Founded in 2006 as Kenshoo, the company rebranded to Skai in 2021 to better reflect its expanded capabilities beyond search engine marketing, including social media and e-commerce.
How to land this job
Tailor your resume to highlight your project management skills, technical expertise, and hands-on experience with retail advertising campaigns on platforms like Amazon and Walmart, as these are critical for the Client Success Manager role at Skai.
Emphasize your ability to drive client satisfaction and adoption of new features, showcasing your results-oriented approach and consultative skills in your resume.
Apply for the position through multiple channels such as Skai's corporate website and LinkedIn to broaden your chances of being noticed.
Consider reaching out to individuals in the Client Success or marketing divisions at Skai on LinkedIn; a good ice breaker could be discussing a recent trend in retail media or asking about their experience with Skai's platform.
Optimize your resume for ATS systems by including relevant keywords from the job description, such as 'client satisfaction,' 'retail advertising,' and 'data insights,' to improve your chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored, your applications are submitted through the best channels, and you are connected with the right people to enhance your networking efforts.
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