Personal Banker - Express Bank(Monday-Friday 9:30AM-6:00PM CST and Saturdays 7:55AM-04:25PM CST)
TULSA, OKPosted 18 days ago
Job summary
Job post source
This job is directly from BOK Financial
Job overview
The Personal Banker I role at BOK Financial involves delivering superior client service and supporting clients with banking products and services, contributing to long-term growth and client engagement.
Responsibilities and impact
The Personal Banker I will handle client interactions via multiple channels, provide solutions on account activities, promote digital banking products, and participate in ongoing training and professional development to enhance skills and client relations.
Compensation and benefits
Salary range is not provided; the role includes formula-based bonuses and benefits typical of a stable financial institution, with training and development opportunities.
Experience and skills
Requires a high school diploma or equivalent with 1+ years of sales or customer service experience; knowledge of consumer financial products, banking operations, strong communication, problem-solving, math, and PC skills are essential; a college degree is a plus.
Career development
The position offers a 9-week comprehensive training program and ongoing coaching, supporting career growth within BOK Financial through skill-building and professional development.
Work environment and culture
BOK Financial fosters a supportive, collaborative, and inclusive culture that values integrity, recognition, and helping others, encouraging idea sharing and teamwork.
Company information
BOK Financial Corporation Group is a financially strong organization operating multiple banking divisions and investment management services, committed to employee development and equal opportunity.
Job location and travel
The position is located in Tulsa, with initial training possibly at a different location and a schedule that may differ during training.
Application process
Applicants should apply by the deadline 08/15/2025 and can contact recruiting_coordinators@bokf.com for questions; specific application instructions are not detailed.
Unique job features
The role includes a unique 9-week Banking Navigator training program combining virtual, self-paced, and on-the-job training to prepare candidates thoroughly for the Personal Banker position.
Company overview
BOK Financial is a diversified financial services company headquartered in Tulsa, Oklahoma. They provide a wide range of services including commercial and consumer banking, investment management, and mortgage banking. Founded in 1910 as the Exchange National Bank of Tulsa, the company has grown significantly through strategic acquisitions and organic growth. BOK Financial generates revenue primarily through interest income, fees, and commissions from their various financial products and services. Notably, they have a strong regional presence in the Midwest and Southwest United States.
How to land this job
Tailor your resume to emphasize customer service excellence, sales experience, and familiarity with consumer financial products, highlighting your ability to handle multiple communication channels such as phone, email, and chat.
Showcase your skills in problem-solving, conflict resolution, and your capacity to follow established procedures while escalating issues appropriately to demonstrate your reliability and decision-making ability.
Apply through multiple platforms including BOK Financial's corporate careers page and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with current Personal Bankers or employees in the Consumer Banking division at BOK Financial on LinkedIn; start conversations by complimenting their recent posts about client service or asking about their experience with the Banking Navigator training program.
Optimize your resume for ATS by incorporating keywords from the job description such as 'consumer financial products,' 'client relations,' 'digital banking,' 'problem-solving,' and 'sales skills' to ensure your resume passes initial electronic screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, applying across multiple job boards, and identifying valuable LinkedIn connections, allowing you to focus more on preparing for interviews and networking.
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