Job summary
Job post source
This job is directly from Omnitrans
Job overview
The Customs Brokerage Specialist, Client Services at Omnitrans plays a crucial role in enhancing customer experience by serving as the primary contact for clients regarding customs clearance of shipments.
Responsibilities and impact
Daily responsibilities include maintaining client relations, coordinating customs clearance, ensuring documentation compliance, and providing operational guidance to customers on the US import process.
Compensation and benefits
The hourly pay ranges from $21.5 to $32.5 depending on the location, with an industry-leading compensation package, complete insurance program, 401K contributions, and a hybrid work environment.
Experience and skills
Candidates should have a vocational or technical degree, over 3 years of customer service experience in customs brokerage or logistics, strong attention to detail, and proficiency in MS Office.
Career development
Opportunities for professional growth include working within a collaborative team in an international company that values employee ideas and potential development.
Work environment and culture
Omnitrans promotes a human work environment focused on collaboration, continuous improvement, and work-life balance.
Company information
Omnitrans, with 45 years of experience, provides logistics and customs brokerage services across Canada, the United States, and China.
Team overview
The team consists of strong professionals in the industry, fostering a highly collaborative work environment.
Job location and travel
The position is located in the NY City area, including Garden City, Rouses Point, and Buffalo, with a hybrid work model requiring two days per week in the office.
Unique job features
The role offers a unique opportunity to work in a fast-paced environment with a focus on customer-centric solutions and continuous improvement.
Company overview
Omnitrans is a public transportation agency serving the San Bernardino Valley in California. Established in 1976, it operates a network of bus routes, including local, express, and specialized services, to facilitate efficient and accessible transit for the community. The company generates revenue through fare collection, government funding, and grants. Key historical milestones include the introduction of the sbX bus rapid transit line in 2014, which significantly enhanced regional connectivity. Candidates should be aware of Omnitrans' commitment to sustainability and ongoing efforts to modernize its fleet with eco-friendly vehicles.
How to land this job
Tailor your resume to emphasize your customer service experience in customs brokerage or logistics, focusing on your ability to maintain strong client relations and manage shipment processes effectively.
Highlight your strong organizational and time management skills, as well as your attention to detail, which are essential for coordinating customs clearance and handling documentation accurately.
Apply for the Customs Brokerage Specialist position through multiple channels, including the Omnitrans corporate site and LinkedIn, to maximize your chances of being noticed by recruiters.
Connect with professionals in the customs brokerage division at Omnitrans on LinkedIn to gain insights into the role and the company culture, using ice breakers like asking about their experiences with client relations or recent projects they've worked on.
Optimize your resume for ATS by including relevant keywords from the job description such as 'customs clearance', 'client relations', and 'documentation', ensuring your application stands out in initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your job search process by tailoring your applications, identifying optimal submission channels, and connecting you with relevant professionals to network with at Omnitrans.
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