Job summary
Job post source
This job is directly from Thompson Safety
Job overview
The Service Representative role at Thompson Safety involves establishing customer relationships and servicing an assigned territory while assisting Account Executives to drive company growth.
Responsibilities and impact
Daily responsibilities include upselling products during service visits, collaborating with Account Executives, installing new products at customer locations, and participating in educational programs for skill development.
Compensation and benefits
The position offers a base salary, monthly commission, quarterly bonuses, a cell phone stipend, comprehensive medical benefits, a 401(k) with employer match, paid time off, and on-the-job training.
Experience and skills
Candidates should have a high school diploma or GED, experience in customer service or entry-level sales, and a valid driver's license; a college degree and understanding of OSHA standards are preferred.
Career development
There are opportunities for career advancement through on-the-job training and educational programs supported by vendors.
Work environment and culture
Thompson Safety promotes a customer-centric attitude and values diversity in the workplace, fostering an inclusive environment.
Company information
Thompson Safety aims to innovate the first aid, safety, and fire protection industry, focusing on technology adoption and exceptional customer service as part of their growth strategy.
Team overview
The team consists of Service Representatives and Account Executives working collaboratively to achieve sales goals and customer satisfaction.
Unique job features
The job distinguishes itself with a focus on customer relationships, hands-on product installation, and a commitment to employee training and development.
Company overview
Thompson Safety is a company specializing in providing comprehensive safety solutions and services to businesses across various industries. They generate revenue by offering a range of products and services, including safety equipment, compliance training, and emergency preparedness programs. Founded with a mission to enhance workplace safety, Thompson Safety has established itself as a trusted partner for organizations seeking to maintain regulatory compliance and protect their employees. Their focus on customer service and tailored safety solutions has contributed to their growth and reputation in the safety industry.
How to land this job
Tailor your resume to highlight your customer service experience and any sales-related achievements, emphasizing your ability to connect with customers and meet their needs.
Showcase your teamwork skills, particularly any experience working with Account Executives or similar roles, as collaboration is key to success in this position.
Apply through multiple platforms, including Thompson Safety's corporate site and LinkedIn, to maximize your chances of being seen by hiring managers.
Engage with professionals in the service division at Thompson Safety on LinkedIn, and consider ice breakers like asking about their experiences with customer relationships or inquiring about the company's growth initiatives.
Optimize your resume for ATS by including relevant keywords from the job description, such as 'customer service,' 'upselling,' and 'team player,' to improve your chances of passing initial screenings.
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