Job summary
Job post source
This job is directly from Steer Health
Job overview
The Client Success Manager at Steer Health will drive customer advocacy and product expertise, focusing on improving patient experiences through AI-driven solutions in healthcare.
Responsibilities and impact
Daily responsibilities include mastering Steer Health's AI capabilities, understanding client workflows, driving technology adoption, and acting as a bridge between client feedback and product teams.
Compensation and benefits
Health, dental, and vision insurance are provided as part of the benefits package.
Experience and skills
Required qualifications include a passion for healthcare technology, technical aptitude, customer empathy, adaptability, and strong collaboration skills; preferred experience includes familiarity with healthcare SaaS and EHR systems.
Career development
Opportunities for career growth include working at the forefront of AI innovation and collaborating with a talented team in a rapidly expanding field.
Work environment and culture
Steer Health promotes a culture of innovation, collaboration, and a commitment to improving healthcare efficiency and quality.
Company information
Steer Health is focused on transforming healthcare delivery through AI-driven solutions, aiming to redefine patient and provider experiences.
Team overview
The candidate will collaborate closely with engineers, AI specialists, and healthcare leaders in a dynamic team environment.
Unique job features
This role offers the opportunity to directly impact healthcare efficiency and quality through AI, working closely with clients and product teams.
Company overview
Steer Health is a healthcare technology company specializing in patient engagement and communication solutions. They offer a suite of services including automated appointment scheduling, telehealth, and patient feedback systems, which help healthcare providers enhance patient experience and operational efficiency. Founded with a mission to streamline healthcare interactions, Steer Health leverages advanced AI and machine learning to deliver personalized and efficient healthcare services. Their revenue model primarily revolves around subscription fees from healthcare institutions utilizing their platform. Understanding their innovative approach and commitment to improving healthcare delivery is crucial for any prospective candidate.
How to land this job
Tailor your resume to emphasize your passion for healthcare innovation and technology, showcasing your understanding of AI's role in improving patient experiences and operational efficiency.
Highlight your technical aptitude, particularly your experience with EHR integrations, APIs, and your ability to collaborate with product and engineering teams to solve complex challenges.
Apply through multiple platforms, including Steer Health's corporate site and LinkedIn, to maximize your visibility and chances of landing the role.
Connect with professionals in the Client Success division at Steer Health on LinkedIn to gain insights about the role and the company culture; potential ice breakers could include discussing recent AI advancements in healthcare or asking about their experiences with client engagement strategies.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'AI-driven solutions', 'customer advocacy', and 'technical problem solving' to ensure your application stands out in initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus more on networking and preparing for interviews while ensuring your resume is tailored for the position.
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