Job summary
Job post source
This job is directly from Experian
Job overview
The Senior UX Content Strategist at Experian leads content strategy for direct-to-consumer financial products, enhancing user experience and aligning content with business goals.
Responsibilities and impact
The role involves collaborating with product teams to design effective, accessible content, owning content deliverables, mentoring other content designers, and improving content systems across the company.
Compensation and benefits
The position offers a salary range of $71,640 to $124,176, a bonus plan, core benefits including medical, dental, vision, 401K matching, flexible remote work, and paid time off including holidays and volunteer time.
Experience and skills
Candidates need 4-8 years in UX content strategy or writing, a strong portfolio, experience with Agile teams, UX tools like Figma, and familiarity with generative AI and compliance requirements.
Career development
The company emphasizes mentorship, feedback opportunities, and professional growth through collaboration and leadership in content strategy projects.
Work environment and culture
Experian values diversity, equity, inclusion, work-life balance, authenticity, collaboration, and wellness, recognized as a top workplace globally with a people-first approach.
Company information
Experian is a global data and technology company with 22,500 employees across 32 countries, specializing in data analytics for financial services and other industries, listed on the London Stock Exchange.
Team overview
The role is within Experian Consumer Services' Customer Experience team, working cross-functionally with designers, researchers, product managers, and engineers.
Job location and travel
This is a remote position with flexible work arrangements.
Unique job features
The job includes unique opportunities to work with generative AI tools, contribute to internal style guides and content systems, and influence company-wide content strategy practices.
Company overview
Experian is a global information services company specializing in credit reporting and data analytics. They generate revenue by providing credit reports, scores, and related services to consumers, businesses, and organizations, helping them make informed financial decisions. Founded in 1996, Experian has grown through strategic acquisitions and technological advancements, establishing itself as a leader in the industry. They operate in multiple regions, including North America, Latin America, the UK, and EMEA, and are known for their commitment to data security and innovation.
How to land this job
Tailor your resume to highlight your experience in UX content strategy, especially your ability to collaborate with product designers, UX researchers, and product managers in Agile environments, as this is central to the Senior UX Content Strategist role at Experian.
Emphasize your skills in creating clear, scalable, and compliant content across multiple channels such as emails, push notifications, marketing, and chatbot interfaces, reflecting the job's focus on comprehensive user journey content.
Apply through multiple platforms including Experian's corporate careers site and LinkedIn to maximize your exposure and ensure your application reaches the right hiring teams.
Connect with current Experian Customer Experience team members on LinkedIn, particularly those in content strategy or UX roles; start conversations by mentioning your admiration for Experian’s award-winning workplace culture or asking about their experiences working remotely and collaborating cross-functionally.
Optimize your resume for ATS by incorporating keywords from the job description such as 'UX content strategy,' 'Agile collaboration,' 'accessibility,' 'Figma,' 'generative AI,' and 'content system improvements' to increase the likelihood of passing automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify diverse application channels, and find relevant LinkedIn contacts to network with, allowing you to focus your time on preparing for interviews and refining your portfolio.
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