Job summary
Job post source
This job is directly from The City of San Diego
Job overview
The Dispatcher II role is a critical position within the Police and Fire-Rescue Departments, responsible for managing 911 and non-emergency calls to ensure timely and effective response to incidents.
Responsibilities and impact
Daily tasks include operating a Computer-Aided Dispatch system, gathering essential information from callers, prioritizing requests, dispatching appropriate units, and handling routine inquiries.
Compensation and benefits
Scheduled wage increases of 2% in 2025 and additional 5% increases in 2025 and 2026 for Dispatcher II positions are planned.
Experience and skills
Candidates must have either six months of experience as a Dispatcher I or II with the City of San Diego, or one year of experience as a Dispatcher in a law enforcement agency or fire department, among other specific qualifications.
Company information
The City of San Diego is a municipal government entity providing various services, including public safety through its Police and Fire-Rescue Departments.
Application process
Candidates must submit a Background Investigation Questionnaire and provide proof of education during the screening process.
Unique job features
This position requires passing a computer-based performance test and may involve a comprehensive background investigation, including a polygraph examination.
Company overview
The City of San Diego is a municipal government organization responsible for providing essential services to residents, businesses, and visitors in San Diego, California. It generates revenue through various means, including taxes, fees, and grants, to fund public services such as public safety, infrastructure maintenance, parks and recreation, and community development. Established in 1850, the city has a rich history marked by its growth into a major metropolitan area and its role as a hub for tourism, military, and biotechnology industries.
How to land this job
Tailor your resume to emphasize your experience in emergency dispatching and your ability to handle multi-tasking and quick decision-making, as these are critical for the Dispatcher II role at The City of San Diego.
Highlight any previous experience with Computer-Aided Dispatch (CAD) systems, as familiarity with such technology is essential for this position.
Apply through various platforms, including The City of San Diego's corporate site and LinkedIn, to maximize your application reach and visibility.
Network with current employees in the Police and Fire-Rescue Departments on LinkedIn to gather insights about the role and the department; ice breakers could include asking about their experience with the CAD system or discussing the importance of effective communication in dispatching.
Ensure your resume is optimized for ATS by incorporating relevant keywords from the job description, such as 'dispatcher', 'emergency dispatch', and 'multi-tasking'.
Consider using Jennie Johnson's Power Apply feature, which can streamline your application process by tailoring your resume, identifying the best application channels, and helping you connect with relevant professionals.
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