Job summary
Job post source
This job is directly from Salas O'Brien
Job overview
The Entry Level IT Administrator role at Salas O'Brien involves providing technical support and managing IT operations to ensure smooth daily functions and support business impact.
Responsibilities and impact
The candidate will provide first-level technical support, troubleshoot hardware and software issues, administer Office 365 applications, set up user accounts and devices, document issues, escalate complex problems, assist with onboarding/offboarding, and maintain customer service.
Experience and skills
Requires an associate degree or equivalent experience, 1+ year in technical support preferred, proficiency with Office 365, Windows OS, PC hardware, communication skills, and familiarity with ticketing systems and basic networking concepts preferred.
Work environment and culture
Salas O'Brien emphasizes a people-first approach, inspiring and connecting team members with a focus on sustainable impact and limitless career growth potential.
Company information
Salas O'Brien is an employee-owned engineering and professional services firm founded in 1975, specializing in integrated engineering and consulting across various industries including data centers, healthcare, and clean energy.
Job location and travel
The position is located in Nashville, TN, with no specific mention of remote work or travel requirements.
Company overview
Salas O'Brien is an engineering, architecture, and consulting firm specializing in designing and managing complex building projects across various industries, including healthcare, education, and commercial sectors. They generate revenue through project-based consulting fees, design services, and ongoing management contracts. Founded in 1975, the company has grown significantly through strategic acquisitions and a commitment to sustainable design practices, making it a leader in energy-efficient and environmentally responsible building solutions.
How to land this job
Tailor your resume to emphasize hands-on experience with Office 365 applications such as Outlook, Teams, SharePoint, and OneDrive, as well as your ability to troubleshoot Windows-based PCs and network issues.
Highlight your communication skills and customer service experience, showcasing your ability to provide first-level technical support via phone, email, and in-person interactions.
Apply through multiple platforms including Salas O’Brien's official corporate careers page and LinkedIn to maximize your application visibility.
Connect with IT professionals and current employees in Salas O’Brien’s IT or technical support teams on LinkedIn; start conversations by complimenting recent company projects or asking about their experience with the company culture and growth opportunities.
Optimize your resume for ATS by including keywords like 'technical support,' 'Office 365 administration,' 'Windows troubleshooting,' 'ticketing systems,' and 'networking basics' to ensure your resume passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying through various channels, tailor your resume for ATS, and identify LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and skill development.
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