Job summary
Job post source
This job is directly from FirstCash
Job overview
The Retail Store Manager at FirstCash oversees daily store operations, leads staff, and drives financial performance to ensure a customer-centric environment and business growth.
Responsibilities and impact
The Store Manager is responsible for managing store operations, training and recruiting staff, ensuring asset protection, analyzing financial statements, promoting customer satisfaction, and maintaining compliance with company standards.
Compensation and benefits
The position offers an hourly wage of $14.70 to $25.00 plus a lucrative monthly bonus, comprehensive medical and dental benefits, paid vacation and sick leave, employee discounts, tuition reimbursement, 401k enrollment, and access to various employee perks including pet insurance.
Experience and skills
Candidates must have 2+ years of management and customer service experience, ability to lift up to 50 pounds, cash handling skills, computer literacy, and flexibility to work retail hours including weekends; firearms certification is required for some locations; bilingual applicants are encouraged.
Career development
The job offers opportunities for self-development through assigned training and potential advancement by demonstrating leadership and meeting store financial goals.
Work environment and culture
FirstCash promotes a customer-centric, productive, and positive work environment with a focus on leadership by example and adherence to company values.
Company information
FirstCash is a retail company specializing in pawn services with a focus on jewelry, electronics, firearms, and general merchandise, offering competitive wages and comprehensive employee benefits.
Team overview
The Store Manager reports to the District Manager and leads store employees, focusing on recruitment, training, and team development to achieve store objectives.
Job location and travel
The position requires working in multiple store locations as needed, with typical store hours from 9AM to 6PM and closed Sundays, involving a flexible retail schedule including weekends and holidays.
Application process
Applicants must submit an application confirming consent to receive communications from FirstCash Talent Acquisition and agree to a binding arbitration agreement if hired; additional application instructions are provided during the interview process.
Unique job features
This role includes a proprietary commission plan based on store gross profit, access to an Earned Wage Access program, and opportunities to work with diverse merchandise including firearms in certified locations.
Company overview
FirstCash is a leading operator of pawn stores, providing financial services and retail operations across the United States and Latin America. The company primarily generates revenue through pawn loans, which are secured by personal property, and by selling merchandise acquired through forfeited pawn collateral and direct purchases from customers. Founded in 1988, FirstCash has grown significantly through strategic acquisitions and expansions, becoming a major player in the pawn industry. It is known for its focus on serving underbanked communities, offering a range of financial solutions to individuals who may not have access to traditional banking services.
How to land this job
Tailor your resume to highlight your management experience, customer service skills, and ability to lead teams in a retail environment, emphasizing any experience with inventory control, cash handling, and financial goal achievement relevant to FirstCash's store operations.
Emphasize your skills in recruiting, training, and developing staff, your capability to manage store profitability, and your knowledge of asset protection and loss prevention practices as outlined in the job description.
Apply through multiple channels including the FirstCash corporate careers page, LinkedIn, and other job boards where FirstCash Retail Store Manager positions are posted to maximize your application visibility.
Connect with current FirstCash employees in retail management roles on LinkedIn; use ice breakers like commenting on recent company news, asking about their experience with the commission structure, or inquiring about the company culture and growth opportunities.
Optimize your resume for ATS by incorporating keywords from the job description such as 'retail management,' 'customer service,' 'inventory control,' 'cash handling,' 'staff training,' 'financial analysis,' and 'asset protection' to improve chances of passing automated resume screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying through multiple job portals, customize your resume for ATS compatibility, and identify relevant LinkedIn contacts for networking, allowing you to focus your time on interview preparation and skill enhancement.
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