Job summary
Job post source
This job is directly from Democracy Forward
Job overview
The IT Specialist role at Democracy Forward supports the organization's technology needs, focusing on providing hands-on IT support and executive-level assistance to senior leadership in a hybrid work environment.
Responsibilities and impact
The IT Specialist will provide frontline IT support for MacOS, iOS, Windows PCs, manage hardware/software setup, support C-suite executives, handle AV and tech logistics during events, and support office tech needs including collaboration tools and secure mobile setups.
Compensation and benefits
The position offers a salary range of $85,000 to $100,000 commensurate with experience, along with excellent benefits and a commitment to diversity and inclusion.
Experience and skills
Candidates should have 5+ years of cross-platform IT experience, proven support for C-level executives, knowledge of Identity Management and Google Admin, strong communication skills, and availability for off-hours support; a bachelor's degree and event tech experience are preferred.
Work environment and culture
Democracy Forward values diversity, inclusion, and a supportive work environment encouraging applicants from varied backgrounds and experiences, emphasizing mission-driven legal and policy work.
Company information
Democracy Forward Foundation is a mission-driven organization focused on legal and policy work promoting democracy and progress, with a commitment to diversity and inclusion.
Team overview
The IT Specialist will join the Operations team providing critical tech support to senior leadership and the broader organization in a dynamic, hybrid work setting.
Job location and travel
The role is full-time, based in Washington, DC, with a hybrid on-site and remote work model and occasional after-hours or off-site event support.
Application process
Applicants are encouraged to apply even if they do not meet all qualifications, with a cover letter explaining their interest in legal and policy work promoting democracy and progress.
Unique job features
This role uniquely combines traditional IT support with executive-level assistance and event-based tech logistics, requiring adaptability and discretion in a dynamic environment.
Company overview
Democracy Forward is a nonprofit legal organization that focuses on challenging unlawful government actions and policies through litigation and advocacy. They make money primarily through donations, grants, and funding from philanthropic organizations. Founded in 2017, Democracy Forward has played a crucial role in holding government entities accountable, often working on high-profile cases that impact public policy and governance. Their mission is to ensure that government actions adhere to the law and protect democratic principles.
How to land this job
Position your resume to highlight your 5+ years of hands-on IT experience supporting both Apple and Windows platforms, emphasizing your ability to manage hardware/software setup, troubleshooting, and user onboarding/offboarding in dynamic environments.
Emphasize your experience providing executive-level tech support, especially for C-suite leadership, including remote and on-site assistance, as this is a key responsibility for the role at Democracy Forward.
Apply through multiple channels such as the Democracy Forward Foundation's official careers page, LinkedIn, and other job boards where the position is listed to maximize your chances of visibility and consideration.
Connect with current IT staff or operations team members at Democracy Forward on LinkedIn, using ice breakers like asking about their experience supporting C-level executives or how they handle tech logistics during events to open a conversation.
Optimize your resume for ATS by incorporating keywords directly from the job description such as 'MacOS,' 'Windows PCs,' 'executive-level tech support,' 'Google Admin,' 'endpoint management,' and 'AV setups' to ensure your application passes initial automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate the application process, tailor your resume for each submission, identify multiple application portals, and discover LinkedIn connections to network with, allowing you to focus your time on preparing for interviews and refining your skills.
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