Job summary
Job post source
This job is directly from BeloForm Craft
Job overview
The Client Experience Coordinator at BeloForm Craft manages client interactions to ensure high satisfaction and serves as a key liaison between clients and internal teams.
Responsibilities and impact
The role involves handling client inquiries, coordinating onboarding, improving client satisfaction, collaborating with departments to resolve issues, maintaining client records, and preparing reports for management.
Compensation and benefits
The position offers a competitive salary of $59,000 - $63,000 annually, health, dental, and vision insurance, retirement plans, paid time off, holidays, and on-site training and development programs.
Experience and skills
Candidates should have a bachelor's degree in Business, Communications, or related fields, 1-3 years of experience in customer service or client-facing roles, excellent communication skills, strong organizational abilities, and proficiency in Microsoft Office and CRM platforms.
Career development
The job provides opportunities for career growth and professional development with on-site training programs.
Work environment and culture
The company fosters a supportive and collaborative team environment.
Company overview
BeloForm Craft is an innovative architecture firm based in Kansas City, MO, dedicated to the transformative power of architecture to shape the world. The company generates revenue through various architectural services, including design, planning, and project management. BeloForm Craft is known for its forward-thinking approach and commitment to creating impactful spaces. The firm offers a range of employment opportunities, including roles in customer service, communications, marketing, and social media coordination, reflecting its diverse operational needs and growth strategy.
How to land this job
Tailor your resume to highlight your experience in client-facing roles, emphasizing your communication skills, organizational abilities, and proficiency with CRM platforms, as these are key for the Client Experience Coordinator role at BeloForm Craft.
Focus on showcasing your ability to serve as a liaison between clients and internal teams, your attention to detail in managing client records, and your skill in improving client satisfaction through effective follow-up and coordination.
Apply through multiple channels including BeloForm Craft's corporate careers page and LinkedIn to maximize your chances of being noticed for this role.
Connect with current employees in the client services or customer experience divisions at BeloForm Craft on LinkedIn; use ice breakers like commenting on a recent company initiative related to client satisfaction or asking about their experience working on client onboarding processes.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client liaison,' 'CRM proficiency,' 'client satisfaction,' and 'organizational skills' to ensure it passes initial screenings.
Jennie Johnson's Power Apply feature can automate tailoring your resume, applying across multiple platforms, and identifying LinkedIn connections to network with, saving you time and increasing your chances of landing the position at BeloForm Craft.
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