Job summary
Job post source
This job is directly from Acrisure Innovation
Job overview
The Partner Success Manager at Acrisure Innovation drives adoption and success of the company's AI-driven insurance technology solutions by empowering agency partners and advocating for their needs.
Responsibilities and impact
The role involves leading partner success activities including product marketing, field enablement, driving metrics, feedback, and support, developing go-to-market strategies, representing the company at events, and ensuring optimal user experience and adoption.
Experience and skills
Requires 4+ years in Customer Success and 1+ year in Insurance or InsurTech preferred, with skills in communication, relationship building, customer empathy, and ability to work independently in a fast-paced environment.
Work environment and culture
Acrisure Innovation values first principles thinking, humility, bold action, diverse perspectives, and a customer-centric approach in a fast-paced, innovative environment.
Company information
Acrisure Innovation is an AI-driven team within Acrisure, a top global insurance brokerage, focused on transforming insurance distribution and underwriting through technology.
Job location and travel
Hybrid work with 3 days per week in offices located in Austin, TX; Boston, MA; Grand Rapids, MI; or San Diego, CA, with quarterly travel for events.
Unique job features
The role offers the opportunity to work at the intersection of AI and insurance, influence product strategy with direct customer insights, and represent the company at industry events.
Company overview
Acrisure Innovation is a subsidiary of Acrisure, a global insurance brokerage and fintech leader. They focus on leveraging artificial intelligence and advanced technologies to transform the insurance industry, providing innovative solutions for risk management and financial services. Acrisure Innovation generates revenue by developing and deploying AI-driven platforms that enhance underwriting, claims processing, and customer engagement. Founded in 2005, Acrisure has rapidly expanded through strategic acquisitions and partnerships, becoming one of the world's top insurance brokers. Their commitment to technological advancement and customer-centric solutions positions them as a forward-thinking leader in the industry.
How to land this job
Tailor your resume to highlight your customer success experience, especially any work with insurance agencies or InsurTech, emphasizing your ability to drive adoption and improve partner outcomes with technology solutions.
Showcase your skills in product marketing, field enablement, and feedback loop management to demonstrate your capability in managing partner success areas as described in the job posting.
Apply through multiple channels including Acrisure Innovation's corporate careers page and LinkedIn to maximize your chances of being noticed for the Partner Success Manager role.
Connect with current employees in the Partner Success or Customer Success divisions at Acrisure Innovation on LinkedIn; start conversations with ice breakers such as commenting on their recent posts about InsurTech trends or asking about their experience with the company culture and innovation initiatives.
Optimize your resume for ATS by incorporating keywords from the job description like 'partner success,' 'customer adoption,' 'insurance technology,' 'product marketing,' and 'field enablement' to ensure your resume passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate the tailored application process, apply through the best channels, and identify relevant Acrisure Innovation contacts on LinkedIn, saving you time and increasing your chances of landing the job.
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