Material

Associate UX Researcher

NEW YORK, NYPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Material

  • Job overview

    The Associate UX Researcher role at Material supports the UX research team by capturing and coding qualitative data to inform user experience design for major clients, impacting the creation of customer-centric digital products.

  • Responsibilities and impact

    The Associate UX Researcher attends live or recorded UX research sessions, codes and takes detailed notes, collaborates with lead researchers and video editors to highlight key insights, and ensures high-quality documentation to support research goals and client needs.

  • Compensation and benefits

    The pay range is $21.06 to $26.08 per hour, with actual pay depending on location and skillset; the company emphasizes inclusion and offers benefits aligned with a global, innovative work environment.

  • Experience and skills

    Candidates need 1-5 years of UX research experience with strong qualitative coding and notetaking skills, proficiency in organizing and managing research documents, and preferred qualifications include a related bachelor's degree and prior associate or senior research experience.

  • Career development

    Material offers opportunities to work with top-tier global brands and develop capabilities across multiple disciplines including strategy, design, and analytics, fostering a community focused on learning and impact.

  • Work environment and culture

    Material values inclusion, interconnectedness, and a science-based approach to human understanding, promoting a community that emphasizes learning, impact, and collaboration across global teams.

  • Company information

    Material is a global strategy partner working with leading brands across industries such as technology, retail, and healthcare, specializing in customer experience design powered by human insights and modern technology.

  • Team overview

    The UX research team at Material is diverse and global, collaborating closely with designers, technologists, engineers, and product managers to deliver innovative user experience solutions.

  • Job location and travel

    The role is based near one of Material's offices in Los Angeles, New York, or Oakland, with remote session work and collaboration expected.

  • Unique job features

    This role involves working on fast-paced, high-quality qualitative research projects for major tech clients, requiring discretion, excellent coding and notetaking skills, and the ability to tell compelling user stories through research data.

Company overview

Material LLC is a leading insights, marketing, and technology company headquartered in New York, NY. The company specializes in combining deep human insights with modern technology to help businesses transform customer experiences. Material provides tools and solutions for independent retail businesses to operate more efficiently, both in-store and online. The company has a significant presence in the consumer durables sector and is known for its innovative approach to customer experience transformation.

How to land this job

  • Tailor your resume to highlight your experience in qualitative UX research, specifically your skills in coding, notetaking, and analyzing user sessions, as these are central to the Associate UX Researcher role at Material.

  • Emphasize your ability to manage research documentation, create templates, and organize qualitative data systematically, showcasing your attention to detail and project management skills.

  • Apply through multiple channels including Material's corporate careers page and LinkedIn to maximize your chances of visibility for this role.

  • Connect on LinkedIn with current UX researchers or team members at Material, especially those in the UX research practice, and use ice breakers like commenting on their recent projects or asking about their approach to qualitative research methodologies at Material.

  • Optimize your resume for ATS by including keywords from the job description such as 'qualitative research coding', 'notetaking', 'UX research analysis', 'data organization', and 'research documentation'.

  • Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn connections to network with, allowing you to focus your time on preparing for interviews and refining your research skills.

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