Job summary
Job post source
This job is directly from Moreau Physical Therapy
Job overview
The Front Office Team Lead at Moreau Physical Therapy leads the front office team to ensure excellent customer service and smooth daily operations in a healthcare setting.
Responsibilities and impact
The role involves greeting patients, managing phone inquiries, scheduling appointments, tracking attendance, collecting payments, handling clerical duties like faxing and scanning, and maintaining a customer-centric front office environment.
Compensation and benefits
The position offers competitive pay based on experience, along with benefits including Medical, Dental, Vision, Life Insurance, Paid Time Off, and Uniform Allowance.
Experience and skills
Candidates must have exceptional customer service skills, reliability, flexibility, friendliness, self-motivation, ability to multitask and work independently in a fast-paced environment, strong organization, attention to detail, and a pleasant telephone presence.
Work environment and culture
The company promotes a fun, energetic, and high-performance team environment focused on professionalism and customer service excellence.
Company information
Moreau Physical Therapy is a healthcare provider specializing in physical therapy services, emphasizing customer care and team collaboration.
Team overview
The candidate will join a dedicated front office team focused on high performance and professionalism.
Job location and travel
This is an onsite position at Moreau Physical Therapy's facility.
Application process
The application process is mobile-friendly, encouraging candidates to apply online efficiently.
Unique job features
The role offers a dynamic, fast-paced work environment with varied daily tasks and a strong emphasis on problem-solving and customer service excellence.
Company overview
Moreau Physical Therapy is a healthcare provider specializing in physical therapy, occupational therapy, and speech therapy services. They offer personalized rehabilitation programs tailored to individual needs, focusing on improving mobility, function, and overall quality of life. Established in 1977, Moreau Physical Therapy has expanded its services across multiple locations, primarily in Louisiana, to cater to a diverse patient population. The company generates revenue through patient treatments, insurance reimbursements, and partnerships with healthcare providers. Their commitment to patient-centered care and community involvement has been a cornerstone of their growth and reputation in the healthcare industry.
How to land this job
Position your resume to highlight leadership and team management skills in a fast-paced healthcare environment, emphasizing your ability to lead front office operations with a customer-centric approach.
Focus on showcasing exceptional customer service skills, multitasking abilities, strong organization, and a pleasant telephone presence to align with Moreau Physical Therapy's expectations.
Apply through multiple channels including Moreau Physical Therapy's corporate website, LinkedIn, and other job boards to maximize your visibility and chances of getting noticed.
Connect with current front office or administrative team members at Moreau Physical Therapy on LinkedIn; start conversations by complimenting their commitment to patient care or asking about the team culture and daily challenges they face.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'team lead,' 'multitasking,' 'organization,' 'sense of urgency,' and 'front office operations' to ensure it passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify the best platforms to apply through, and discover LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and skill improvement.
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