Job summary
Job post source
This job is directly from UC Irvine
Job overview
The Counseling Center Services Administrative Professional at UC Irvine provides essential operational support to the Counseling Center, facilitating student mental health services and administrative functions to enhance academic success and personal growth.
Responsibilities and impact
The role involves managing high-volume scheduling, crisis care flow, clinical documentation, eligibility verification, EMR configuration, medical records coordination, front desk duties, financial transactions, and monitoring supplies, ensuring confidentiality and effective communication with diverse stakeholders.
Compensation and benefits
The position offers an hourly pay range of $28.49 to $29.81, along with comprehensive benefits including medical insurance, sick and vacation time, retirement plans, and various discounts and perks.
Experience and skills
Candidates must have a bachelor's degree or equivalent experience, strong organizational and communication skills, experience with electronic health records, customer service orientation, knowledge of UC policies, and preferably 1-3 years of healthcare administrative experience.
Work environment and culture
UC Irvine values service, community, inclusion, advocacy, integrity, and accountability, fostering a diverse, equitable, and welcoming environment committed to student mental health and academic success.
Company information
UC Irvine, founded in 1965, is a top-ranked public university known for academic excellence, research, and innovation, with over 36,000 students and significant economic impact in Orange County and California.
Job location and travel
The job is located at UC Irvine with shifts between 7:45 am and 5:30 pm, requiring presence for opening or closing the Counseling Center as per assigned shift.
Application process
Applicants must complete a background check, live scan, and comply with employment conditions including vaccination and legal work authorization; reasonable accommodations are available upon request.
Unique job features
This role requires strict adherence to confidentiality laws like HIPAA and FERPA, involves complex decision-making, and supports mental health services in a university setting, distinguishing it through its focus on student counseling and operational support.
Company overview
UC Irvine, officially known as the University of California, Irvine, is a public research university located in Irvine, California. It offers a wide range of undergraduate, graduate, and professional degree programs across various fields such as engineering, business, law, and health sciences. The university generates revenue through tuition fees, government funding, research grants, and partnerships with industry. Founded in 1965, UC Irvine is known for its strong emphasis on research, innovation, and community engagement, making it a significant contributor to both local and global advancements.
How to land this job
Tailor your resume to highlight your experience managing high-volume scheduling, electronic health records, and complex administrative support, as these are key responsibilities for the Counseling Center Services Administrative Professional role at UC Irvine.
Emphasize your skills in maintaining confidentiality and compliance with HIPAA, FERPA, and California privacy laws, along with your ability to handle sensitive student information with discretion and professionalism.
Apply through multiple platforms such as the official UC Irvine careers page, LinkedIn, and other job boards where the position is posted to maximize your application visibility.
Connect with current staff members or administrators within the UC Irvine Counseling Center or related departments on LinkedIn; start conversations by referencing your interest in mental health services or asking about the team culture and daily operations.
Optimize your resume for ATS by incorporating keywords from the job description like 'Electronic Medical Record (EMR) management,' 'confidentiality,' 'student services,' 'KFS transactions,' and 'customer service orientation' to ensure your resume passes initial screening filters.
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