Job summary
Job post source
This job is directly from Phreesia Network Solutions
Job overview
The Senior Client Experience Manager at Phreesia Network Solutions leads client engagement and business development within the Life Sciences sector, focusing on digital advertising for pharmaceutical brands to enhance their market presence.
Responsibilities and impact
The role involves generating new business with media agencies and Life Science companies, managing client relationships, preparing and presenting advertising capabilities, developing strategic account plans, and mentoring junior team members to drive sales and strategic initiatives.
Compensation and benefits
The position offers a salary range of $180,000 to $190,000 plus a comprehensive Total Rewards package including 100% remote work, home office reimbursements, flexible PTO, parental leave, insurance coverage, and professional development support.
Experience and skills
Candidates must have a bachelor's degree and over 6 years of media agency experience in account management or media buying within healthcare/pharmaceuticals, strong digital media knowledge, presentation skills, and willingness to engage clients socially and travel occasionally.
Career development
Phreesia supports professional growth through continuing education reimbursement, certification opportunities, and involvement in Employee Resource Groups, fostering a culture of recognition and inclusivity.
Work environment and culture
Phreesia promotes a diverse, inclusive, and dynamic work environment with a focus on employee recognition, flexible remote work, and comprehensive benefits, recognized by industry awards for workplace excellence.
Company information
Phreesia Network Solutions is a SaaS company transforming healthcare delivery by digitizing appointment check-ins and enhancing patient engagement, recognized for its innovation and commitment to employee well-being.
Team overview
The candidate will join the Life Sciences team, collaborating across teams and leading initiatives while mentoring junior members in a client-facing, strategic role.
Job location and travel
This is a remote position requiring residence within the New York City or commutable area, with occasional travel to client locations outside NYC.
Unique job features
The role is distinguished by its focus on digital media in the pharmaceutical space, offering remote work flexibility, a strong client relationship component, and leadership opportunities within a growing SaaS healthcare company.
Company overview
Phreesia Network Solutions is a healthcare technology company specializing in patient intake management, offering software solutions that streamline registration, insurance verification, and payment collection for medical practices and health systems. The company generates revenue through a subscription-based model, charging healthcare providers for access to its cloud-based platform and value-added services such as patient surveys and engagement tools. Founded in 2005, Phreesia has grown its network to serve thousands of healthcare organizations across North America, emphasizing data security and compliance with healthcare regulations like HIPAA. Notably, the company went public in 2019, which has fueled further expansion and innovation in digital health solutions. Candidates should be aware of Phreesia’s commitment to improving patient experience and operational efficiency within the healthcare sector.
How to land this job
Position your resume to highlight your extensive experience in media agency account management and digital advertising within the pharmaceutical and healthcare sectors, showcasing your ability to build and maintain client relationships effectively.
Emphasize your skills in creating compelling presentations and strategic account plans, as well as your familiarity with digital media vernacular and campaign insights that drive brand awareness.
Apply through multiple channels including Phreesia Network Solutions' corporate career page, LinkedIn, and reputable job boards to maximize your application visibility.
Connect with current employees in the Life Sciences division at Phreesia on LinkedIn; start conversations by referencing recent Phreesia Life Sciences initiatives or by asking about their experience working remotely and managing client relationships in this sector.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client experience management,' 'digital media,' 'pharmaceutical advertising,' 'account management,' and 'strategic planning' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and honing your client engagement skills.
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