Job summary
Job post source
This job is directly from MSC Cruises
Job overview
The Director, Commercial Itinerary Planning at MSC Cruises leads the creation and optimization of cruise itineraries to align with commercial goals and operational efficiency, impacting guest experience and profitability.
Responsibilities and impact
The role involves supporting itinerary ideation for North America, verifying itinerary feasibility, managing berthing reservations, coordinating with port agents, optimizing arrival/departure times, analyzing itinerary P&L, and collaborating with commercial and operations teams to enhance routes and operational efficiency.
Experience and skills
Candidates need 5-7 years in itinerary planning or related cruise/travel fields, experience in budget management and financial analysis, strong cruise industry knowledge, communication skills, strategic thinking, and must hold a US Passport or Permanent Resident status; a bachelor's degree is preferred.
Work environment and culture
MSC Cruises values diversity, inclusion, and an empowering environment where individuals are respected and encouraged to be authentic, emphasizing a global and inclusive workplace culture.
Company information
MSC Cruises is the world's third largest cruise line brand, expanding its USA operations with a focus on innovative and guest-centric cruise experiences.
Team overview
The position reports to the VP Itinerary Planning, Port Operations & Commercial Services and works closely with commercial executives and operations teams in a hybrid Miami office setting.
Job location and travel
The job is based in Miami with a hybrid work model requiring three days per week in the office and some travel to ports and industry events.
Unique job features
The role offers a unique opportunity to directly influence cruise itineraries in a major global cruise line, balancing commercial objectives with operational and guest experience considerations.
Company overview
MSC Cruises is a global cruise line offering a variety of itineraries across the world, known for its Mediterranean heritage and luxurious ships. They generate revenue through ticket sales, onboard services, excursions, and partnerships with travel agencies. Founded in 1988 as part of the Mediterranean Shipping Company, MSC Cruises has grown to become one of the largest cruise operators globally, emphasizing sustainable tourism and innovative ship design.
How to land this job
Position your resume to highlight your experience in itinerary planning and port operations within the cruise or travel industry, emphasizing your ability to optimize routes and manage berth reservations effectively.
Focus on showcasing your financial acumen by detailing your experience with budget management and P&L analysis related to itinerary profitability and operational efficiency.
Apply through multiple platforms including the MSC Cruises corporate careers page and LinkedIn to maximize your application visibility and increase your chances of being noticed.
Connect with professionals in MSC Cruises' Operations or Commercial Services divisions on LinkedIn. Start conversations with ice breakers like commenting on recent MSC Cruises itinerary innovations or asking about challenges in port operations management.
Optimize your resume for ATS by incorporating keywords from the job description such as 'itinerary planning,' 'port operations,' 'P&L analysis,' 'operational efficiency,' and 'berth reservation,' ensuring your resume passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant MSC Cruises contacts on LinkedIn, allowing you to focus your energy on preparing for interviews and networking.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.