Job summary
Job post source
This job is directly from Marc Jacobs
Job overview
The FT Sales Supervisor at Marc Jacobs Great Mall in Milpitas leads store operations, drives sales, and enhances customer experience to support overall store success.
Responsibilities and impact
The Sales Supervisor manages daily store operations, coaches the team, ensures excellent customer service, maintains store standards, and enforces company policies.
Compensation and benefits
The position offers an hourly wage of $19-$20 based on experience, with benefits including paid holidays, vacation, sick leave, medical, dental, vision insurance, 401k matching, and employee discounts.
Experience and skills
Requires 3+ years in retail or sales with customer service focus, preferred leadership experience, strong communication, organizational skills, POS and Microsoft Office proficiency, and flexibility for retail hours.
Work environment and culture
Marc Jacobs fosters a culture of creativity, inclusivity, collaboration, and authenticity, valuing diversity and innovation in a supportive environment.
Company information
Marc Jacobs is a fashion brand with nearly 40 years of history, known for pioneering designs and a rebellious, original spirit, emphasizing inclusivity and urban style.
Job location and travel
The role is based at the Great Mall location in Milpitas, California, requiring retail schedule flexibility including evenings, weekends, and holidays.
Unique job features
The job offers unique opportunities to work within a renowned fashion brand with a focus on customer experience and brand DNA knowledge.
Company overview
Marc Jacobs is a renowned American fashion brand founded by designer Marc Jacobs in 1984, known for its innovative and often daring designs in clothing, accessories, and fragrances. The company generates revenue through the sale of high-end fashion items, including ready-to-wear collections, handbags, shoes, and perfumes, often showcased in prestigious fashion shows and sold in luxury retail stores worldwide. Notably, Marc Jacobs served as the creative director for Louis Vuitton from 1997 to 2014, significantly influencing the brand's growth and prestige.
How to land this job
Position your resume to highlight your leadership experience in retail sales, emphasizing your ability to drive sales and coach teams to exceed KPIs, which aligns with the Sales Supervisor role at Marc Jacobs Great Mall.
Focus on showcasing your customer service skills, especially your talent for building loyal client relationships and delivering an exceptional customer experience, reflecting the brand’s customer-first mindset.
Apply through multiple channels including the Marc Jacobs corporate careers page, LinkedIn, and retail job boards to maximize your exposure for this position.
Connect with current Marc Jacobs employees or supervisors at the Great Mall Milpitas location on LinkedIn; use ice breakers like commenting on a recent store event, complimenting the brand’s unique style, or asking about their experience with Marc Jacobs’ client engagement strategies.
Optimize your resume for ATS by incorporating keywords from the job description such as 'sales leadership,' 'customer experience,' 'team coaching,' 'product knowledge,' 'client relationships,' and 'retail operations' to ensure it passes automated screenings.
Utilize Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking.
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