Job summary
Job post source
This job is directly from Florida One Insurance
Job overview
The Bilingual Customer Service Representative at Florida One Insurance plays a key role in assisting customers with insurance-related inquiries and claims, enhancing customer experience through bilingual communication.
Responsibilities and impact
The role involves handling customer inquiries, processing policy changes and claims, communicating in English and Spanish, collaborating with agents, and providing empathetic support to clients.
Compensation and benefits
The position offers a competitive salary range of $42,600 to $92,000 annually, along with medical, dental, vision, life insurance, and paid time off benefits.
Experience and skills
Candidates should have strong communication skills in English and Spanish, empathy, problem-solving abilities, interpersonal skills, and adaptability to a fast-paced environment.
Work environment and culture
The company fosters a culture of empathy, professionalism, teamwork, and values employee growth and customer-centric service.
Company information
Florida One Insurance Agency has over a decade of experience, specializing in personalized auto insurance coverage and committed to trust and transparency with clients.
Team overview
Candidates will work closely with experienced agents in a collaborative environment to provide exceptional customer service.
Job location and travel
This is an onsite position at Florida One Insurance.
Application process
Applicants are encouraged to submit an application simply, with no detailed instructions provided.
Unique job features
The job offers the unique opportunity to use bilingual skills to connect with a diverse client base and work in a dynamic, customer-focused insurance environment.
Company overview
Florida One Insurance is a leading provider of insurance solutions in the state of Florida, specializing in home, auto, and commercial insurance. The company generates revenue through premium collections from policyholders and strategic investments. Established in the early 2000s, Florida One Insurance has built a reputation for customer-centric services and robust financial stability, making it a trusted name in the regional insurance market.
How to land this job
Tailor your resume to emphasize bilingual communication skills in both English and Spanish, highlighting your ability to engage diverse clients effectively.
Showcase your customer service experience, focusing on problem-solving, empathy, and collaboration with team members, which are key aspects of the role at Florida One Insurance.
Apply through multiple channels including Florida One Insurance's corporate website, LinkedIn, and other reputable job boards to maximize your application visibility.
Connect with current employees in the customer service or insurance divisions at Florida One Insurance on LinkedIn; start conversations by complimenting their recent posts about company culture or asking about their experiences working in bilingual roles.
Optimize your resume for ATS by incorporating keywords from the job description such as 'bilingual customer service,' 'problem-solving,' 'empathy,' 'collaboration,' and 'insurance policies' to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, find the best application portals, and identify LinkedIn contacts for networking, saving you time and increasing your chances of landing the job.
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