Job summary
Job post source
This job is directly from Magellan Financial & Insurance Services, Inc.
Job overview
The IT Helpdesk I role at Magellan Financial is an entry-level position focused on providing technical support and troubleshooting while offering clear growth paths into advanced IT roles such as Systems Administrator or Network Engineer.
Responsibilities and impact
The candidate will solve technical issues, deploy and upgrade hardware, manage networking equipment, and support cloud and automation projects to maintain and enhance the company's IT infrastructure.
Compensation and benefits
The position offers a salary range of $38,000 to $55,000 annually, quarterly performance bonuses, 401(k) with full company match up to 6%, comprehensive medical and other insurance, paid time off starting at 15 days, and professional development support.
Experience and skills
Ideal candidates have a natural interest in technology, problem-solving skills, effective communication abilities, and a strong desire for continuous learning; specific technical experience is not mandatory but enthusiasm and aptitude are valued.
Career development
The company provides structured training, certification support, mentorship, and promotes from within to help employees advance into specialized IT roles.
Work environment and culture
Magellan Financial values growth, learning, and innovation, fostering a supportive environment where employees are encouraged to develop their skills and contribute meaningfully to the company's mission.
Company information
Magellan Financial & Insurance Services, Inc. is a rapidly growing wealth management firm supporting over 500 advisory practices nationwide with a focus on innovative technology solutions.
Team overview
The candidate will join the technology team responsible for architecting and maintaining the digital infrastructure that supports financial advisors and their clients.
Job location and travel
The position is based in Topeka, Kansas, and is a full-time role.
Unique job features
This role offers unique exposure to advanced technologies like Azure, AWS, cybersecurity frameworks, and automation platforms rarely accessible in entry-level IT positions.
Company overview
Magellan Financial & Insurance Services, Inc. specializes in providing comprehensive financial planning and insurance solutions. They generate revenue through personalized financial advisory services, insurance products, and investment management. Founded in 1998, the company has built a reputation for tailored client strategies and a commitment to long-term financial health. They focus on integrating financial planning with risk management to offer holistic solutions for individuals and businesses.
How to land this job
Position your resume to highlight your natural curiosity for technology, troubleshooting skills, and eagerness to learn cutting-edge technologies like Azure, AWS, and automation platforms as emphasized by Magellan Financial & Insurance Services, Inc.
Focus on showcasing your problem-solving abilities, communication skills explaining technical concepts to non-technical users, and any hands-on experience with PC imaging, hardware upgrades, or network setup to match the job's core responsibilities.
Apply through multiple channels including Magellan Financial's official corporate career site and LinkedIn to maximize your visibility and chances of being noticed for the IT Helpdesk I role.
Connect with current members of Magellan Financial’s technology team or IT division on LinkedIn; start conversations by commenting on their posts about cloud technologies or asking about their experience with career growth opportunities within the company.
Optimize your resume for ATS by incorporating keywords such as 'troubleshooting,' 'Azure AD,' 'networking equipment,' 'PC imaging,' and 'cloud technologies' to ensure it passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying across various platforms, tailor your resume with relevant keywords, and identify LinkedIn connections to network with, freeing up your time to prepare for interviews and skill development.
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