Job summary
Job post source
This job is directly from Experient
Job overview
The Manager of Product/Experience Consulting at ExperientX focuses on enhancing customer experience and delivering measurable business results for clients, particularly Fortune 500 companies.
Responsibilities and impact
Daily responsibilities include partnering with clients on customer experience strategies, facilitating workshops, developing executive presentations, analyzing market data, defining user segments, and creating transformation roadmaps.
Experience and skills
Candidates should have 5+ years of experience in Product and CX-related work, consulting experience, strong communication skills, and the ability to work with cross-functional teams; a background in digital product development is a plus.
Work environment and culture
ExperientX values customer empathy, excellence, and pragmatism, fostering a collaborative environment focused on solving complex challenges.
Company information
ExperientX is the experience practice within Experient Group, known for delivering exceptional customer experiences and partnering with Fortune 500 companies to drive business value.
Job location and travel
The position is located in Atlanta, GA.
Company overview
Experient is a leading provider of event management solutions, specializing in planning, organizing, and executing large-scale events, conferences, and trade shows. They generate revenue by offering comprehensive services such as event logistics, attendee management, and technology solutions tailored to enhance the event experience. Founded in 1970, Experient has a rich history of innovation in the event industry, merging with Maritz Travel in 2012 to expand its capabilities and reach. The company is known for its commitment to delivering exceptional experiences and leveraging cutting-edge technology to meet the evolving needs of its clients.
How to land this job
Position your resume to showcase your 5+ years of experience in Product and Customer Experience (CX) roles, emphasizing previous consulting experience and your ability to optimize human experiences.
Highlight your skills in developing executive-level storytelling presentations and your proficiency in planning and facilitating workshops, as these are crucial for the role at Experient.
Apply through various channels, including Experient's corporate site and LinkedIn, to maximize your visibility and chances of landing the position.
Connect with professionals in the relevant division at Experient on LinkedIn to gain insights and inquire about the position; potential ice breakers could include asking about their experience with CX strategies or discussing recent market trends.
Optimize your resume for ATS systems by incorporating keywords from the job description, such as 'customer experience,' 'product strategies,' and 'journey maps,' to improve your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your job application process, ensuring your materials are tailored and effectively targeted for the Manager of Product/Experience Consulting role at Experient.
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