Customer Service Representative - South FL - Portuguese
MIAMI, FLPosted 30+ days ago
Job summary
Job post source
This job is directly from Banco do Brasil Americas
Job overview
The Customer Service Representative role at Banco do Brasil Americas involves assisting with daily branch operations and delivering excellent customer service to support banking transactions and services.
Responsibilities and impact
The role includes processing teller transactions, balancing cash drawers, performing account services, building customer relationships through sales and referrals, supporting team goals, and maintaining accurate records.
Experience and skills
Candidates need at least one year of recent CSR or banking experience, a high school diploma or GED (college preferred), bilingual communication skills in English and Portuguese, and strong organizational and interpersonal skills.
Work environment and culture
The position requires a professional business office environment demeanor and emphasizes teamwork and excellent human relations skills.
Company information
Banco do Brasil Americas is a banking institution focused on providing financial services to its customers, particularly in South Florida.
Job location and travel
The position is based in South Florida, with a focus on serving the local community.
Unique job features
This is an evergreen position with ongoing recruitment, maintaining a candidate database for future openings.
Company overview
Banco do Brasil Americas is a subsidiary of Banco do Brasil, one of the largest and oldest financial institutions in Brazil, established in 1808. The company offers a range of financial services including personal and business banking, loans, and investment products, primarily serving the Brazilian and Hispanic communities in the United States. They generate revenue through interest on loans, service fees, and investment income. Notably, Banco do Brasil Americas has expanded its presence in the U.S. since its inception in 2012, emphasizing a commitment to community engagement and financial inclusion.
How to land this job
Tailor your resume to highlight your bilingual proficiency in English and Portuguese, emphasizing your ability to communicate effectively with diverse customers in South Florida, which is crucial for Banco do Brasil Americas.
Focus on showcasing your customer service experience, particularly in banking or financial transactions such as deposits, check cashing, and loan payments, as well as your accuracy and attention to detail in handling cash and balancing drawers.
Apply through multiple channels including Banco do Brasil Americas' official corporate careers page and LinkedIn to maximize your chances of being noticed for this evergreen position.
Connect with current employees in the South Florida branch or customer service division on LinkedIn; start conversations by complimenting their branch’s community involvement or asking about the team culture and growth opportunities.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'bank transactions,' 'cash drawer balancing,' 'bilingual Portuguese,' and 'cross-selling bank products' to ensure it passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored resume submissions across multiple platforms and identify relevant LinkedIn connections, allowing you to focus your time on networking and interview preparation.
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