Job summary
Job post source
This job is directly from MGMA
Job overview
The Desktop & IT Support Engineer at MGMA provides essential IT support and desktop engineering to ensure stable, secure, and efficient end-user technology across the organization.
Responsibilities and impact
The role involves providing Tier 1-3 support for various devices, troubleshooting software and hardware issues, managing system images and endpoint configurations, automating tasks, supporting onboarding/offboarding, patch management, and collaborating with security teams.
Compensation and benefits
The salary range is $60,000 to $77,000, with benefits including medical, dental, vision coverage, life insurance, disability, 401(k) with company match, profit-sharing, professional development, hybrid work schedule, employee assistance, generous time off, and other perks.
Experience and skills
Candidates need 3+ years in IT support and desktop engineering, proficiency with Windows, macOS, Microsoft 365, Intune, SCCM, scripting (PowerShell), ITIL practices, and preferred certification as Microsoft Certified Modern Desktop Administrator Associate.
Career development
MGMA offers professional development opportunities, tuition assistance, and a supportive environment for growth within the healthcare industry association.
Work environment and culture
MGMA promotes an inclusive, diverse, and supportive work environment with a focus on work-life balance and employee well-being.
Company information
MGMA is a premier healthcare industry association established in 1926, dedicated to advancing medical group management through data, advocacy, and innovation.
Team overview
The candidate will join a hybrid team based in Denver focused on IT support and desktop engineering.
Job location and travel
The position is hybrid based in Denver, requiring reliable transportation and occasional office presence.
Application process
Applicants must apply by June 27, 2025, with no immigration sponsorship offered; standard application procedures apply.
Unique job features
The role uniquely combines hands-on end-user support with backend desktop environment engineering and automation in a healthcare-focused organization.
Company overview
MGMA, or Medical Group Management Association, is a prominent organization that provides resources, education, and advocacy for medical practice leaders. They generate revenue through membership fees, educational programs, consulting services, and data analytics products. Founded in 1926, MGMA has a long history of supporting healthcare management professionals and influencing healthcare policy. Their services aim to improve the efficiency and effectiveness of medical practices, making them a key player in the healthcare industry.
How to land this job
Position your resume to highlight your experience with Tier 1-3 desktop and IT support, emphasizing troubleshooting skills across Windows, macOS, Microsoft 365, and VPN environments to align with MGMA's technical needs.
Emphasize your proficiency in managing and deploying system images using tools like Intune, Autopilot, or SCCM, as well as your experience with endpoint management and automation using PowerShell or similar scripting languages.
Apply through multiple platforms including MGMA's official corporate careers page and LinkedIn to maximize your application visibility and ensure you meet all submission requirements.
Connect with current MGMA IT support or desktop engineering team members on LinkedIn; use ice breakers like referencing MGMA's mission to advance healthcare or asking about their experience with specific tools like Microsoft Intune or Power Automate workflows.
Optimize your resume for ATS by incorporating keywords from the job description such as 'desktop support,' 'Microsoft 365 administration,' 'PowerShell scripting,' 'endpoint security,' and 'IT asset management' to improve your chances of passing automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying across multiple job boards, tailor your resume to the job description, and identify relevant MGMA contacts for networking, enabling you to focus your time on interview preparation and skill enhancement.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.