ARC HUMAN SERVICES, INC.

Incident Management Administrator

CANONSBURG, PAPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from ARC HUMAN SERVICES, INC.

  • Job overview

    The Incident Management Administrator at ARC HUMAN SERVICES oversees incident management and certified investigator processes to ensure regulatory compliance and mitigate risks.

  • Responsibilities and impact

    The role involves managing incident oversight, providing expert guidance on corrective measures, ensuring compliance, and maintaining documentation and reporting using Excel and virtual meetings.

  • Compensation and benefits

    The position offers excellent benefits including medical, dental, vision, supplemental insurances, paid time off, company-paid life and disability insurance, 401K with 5% employer match, employee discounts, federal student loan forgiveness eligibility, and opportunities for overtime and holiday bonuses.

  • Experience and skills

    Candidates must have a high school diploma or GED, experience with EIM, HCSIS, investigations, Excel, and data analysis; a bachelor's degree and ODP experience are preferred. A valid PA driver's license and clear background checks are required, along with certification as an investigator within 12 months of hire.

  • Career development

    The job offers opportunities for advancement within a dynamic nonprofit environment dedicated to supporting individuals with intellectual and developmental disabilities and mental illness.

  • Work environment and culture

    ARC HUMAN SERVICES is a nonprofit organization with a mission to improve lives, offering a meaningful work environment focused on ethical standards, honesty, and credibility.

  • Company information

    ARC HUMAN SERVICES, INC. is a nonprofit provider of intellectual and developmental disability and mental illness supports, operating since 1952 with a commitment to improving lives.

  • Team overview

    The candidate will work in one of several satellite offices in Pennsylvania, with potential remote flexibility, collaborating with management and other staff to ensure compliance and incident risk mitigation.

  • Job location and travel

    The position is based in satellite offices in Allegheny County, Westmoreland County, or Dubois, Pennsylvania, with remote work options possible after establishment.

  • Unique job features

    This role requires high ethical standards, independent problem-solving, and certified investigator training, distinguishing it within the nonprofit sector focused on regulatory compliance and incident management.

Company overview

Arc Human Services, Inc. is a non-profit organization dedicated to providing support and services to individuals with intellectual and developmental disabilities, as well as mental health challenges. They generate revenue through government funding, grants, and donations, which are utilized to offer residential, vocational, and therapeutic programs aimed at enhancing the quality of life for their clients. Established with a mission to empower and advocate for those they serve, Arc Human Services has a history of community involvement and collaboration with various stakeholders to ensure comprehensive care and support. Their commitment to individualized care and community integration is a cornerstone of their operations.

How to land this job

  • Tailor your resume to emphasize your experience with incident management, regulatory compliance, and investigative processes, highlighting your ability to independently solve problems and exercise excellent judgment.

  • Showcase your organizational skills, professional writing abilities, and proficiency in Excel and virtual communication tools, as these are key requirements for the role at ARC HUMAN SERVICES, INC.

  • Apply through multiple channels including the ARC HUMAN SERVICES corporate website and LinkedIn to maximize your application visibility for the Incident Management Administrator position.

  • Connect with current employees in the Incident Management or Compliance divisions at ARC HUMAN SERVICES on LinkedIn; use ice breakers like commenting on their recent posts about compliance updates or asking about their experience working in satellite offices.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'incident management,' 'Certified Investigator,' 'regulatory compliance,' 'Excel,' and 'data tracking' to ensure your resume passes initial screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailoring your resume, applying through multiple job portals, and identifying LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and enhancing your qualifications.

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