Job summary
Job post source
This job is directly from Abound Health
Job overview
The Business Analyst / Data Analyst role at Abound Health involves managing escalated support issues and supporting the OnTarget Product Team to improve the platform.
Responsibilities and impact
The role includes managing escalated tickets, writing custom data queries, facilitating Agile meetings, collaborating across teams, maintaining documentation, and analyzing metrics to support product cycles.
Compensation and benefits
The position offers a base salary range of $66,000 to $73,000 with additional compensation forms, health, dental, wellness benefits starting after 60 days, and a 401(k) plan after 12 months.
Experience and skills
Candidates need 4+ years as a Business Analyst, Product Owner, or Scrum Master, 4+ years in SDLC, 2+ years with SQL/PostgreSQL, strong communication, critical thinking, and multitasking skills, and a bachelor's degree or equivalent experience.
Work environment and culture
Abound Health promotes equal opportunity employment and values diversity, providing a supportive environment for all employees.
Company information
Abound Health is a company focused on health-related products, specifically the OnTarget platform, emphasizing continuous product improvement and customer support.
Team overview
The candidate will join the OnTarget Product Team and report to the Director of Product Management, working collaboratively across teams.
Unique job features
The role involves unique responsibilities like managing escalated support issues, facilitating Agile ceremonies, and developing custom data queries using PostgreSQL.
Company overview
Abound Health is a healthcare organization specializing in providing comprehensive home and community-based services for individuals with intellectual and developmental disabilities. They generate revenue through government-funded programs, private pay services, and partnerships with healthcare providers. Founded with a mission to enhance the quality of life for their clients, Abound Health has a history of innovative care solutions and a commitment to personalized support, ensuring that each individual receives tailored services to meet their unique needs.
How to land this job
Position your resume to highlight your experience managing escalated support issues and your ability to write custom data queries using PostgreSQL, as these are central to the Business Analyst role at Abound Health.
Emphasize your familiarity with Agile methodologies by showcasing your experience facilitating Agile ceremonies such as daily standups, grooming sessions, and iteration planning to align with the job's key responsibilities.
Apply through multiple platforms including Abound Health’s corporate careers page and LinkedIn to maximize your chances of being noticed for this position.
Connect on LinkedIn with current members of Abound Health’s OnTarget Product Team or the Product Management division; open conversations by mentioning your interest in their Agile practices or asking about recent improvements to the OnTarget platform.
Optimize your resume for ATS by incorporating keywords from the job description like 'escalated tickets,' 'PostgreSQL,' 'Agile ceremonies,' 'iteration backlog,' and 'SDLC' to ensure your application passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume with the right keywords, and identify relevant LinkedIn contacts to network with, freeing up your time to focus on interview preparation and skill enhancement.
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