Job summary
Job post source
This job is directly from JustAnswer
Job overview
The Veterinarian role at JustAnswer allows experts to provide tailored solutions to customers through remote consultations, offering flexibility in scheduling and the opportunity to make a meaningful impact.
Responsibilities and impact
Responsibilities include reviewing customer inquiries, selecting questions to address based on expertise, initiating contact with customers, providing follow-up support, and delivering outstanding customer service while working remotely.
Experience and skills
Candidates must have an active Veterinary license and at least 2 years of veterinary employment, along with strong communication skills and a service-oriented mindset.
Career development
This role offers opportunities for ongoing professional growth through diverse interactions with customers and the flexibility to work according to personal schedules.
Work environment and culture
JustAnswer promotes a flexible work environment that allows individuals to balance their professional and personal commitments while making a positive impact.
Company information
JustAnswer, founded in 2003 and based in San Francisco, connects customers with verified experts across various fields, having assisted over 22 million customers globally.
Job location and travel
Remote work from home or anywhere with flexible scheduling options.
Unique job features
The role offers unique flexibility in choosing questions to address and the mode of communication, enhancing the ability to assist customers efficiently.
Company overview
JustAnswer is an online platform connecting users with verified experts across various fields, including legal, medical, tech support, and more. They generate revenue by charging users for access to expert advice, either through a subscription model or per-question fees. Founded in 2003 by Andy Kurtzig, the company has grown significantly, leveraging a network of professionals to provide timely and reliable answers. Their business model emphasizes convenience and expertise, making expert knowledge accessible to a global audience.
How to land this job
Position your resume to showcase your veterinary expertise, emphasizing your active license and experience across various animal specialties such as dogs, cats, and reptiles.
Highlight your communication skills and customer service experience, as these are essential for providing tailored solutions to customers on the JustAnswer platform.
Apply through multiple channels including JustAnswer's corporate site and LinkedIn to broaden your visibility and increase your chances of landing the role.
Connect with professionals in the veterinary division at JustAnswer on LinkedIn to gain insights about the position; potential ice breakers could include asking about their experience with the platform or discussing a recent veterinary trend.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'veterinary expertise', 'customer service', and specific animal specialties to enhance your resume's chances of passing initial screenings.
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