Job summary
Job post source
This job is directly from Schurz Communications.
Job overview
The Communications Tech 1 role at Schurz Communications involves providing customer support and maintenance for broadband services, including fiber splicing and terminal cutting, impacting customer satisfaction and network reliability.
Responsibilities and impact
The job entails installing, disconnecting, upgrading, troubleshooting, and repairing broadband services at residential and commercial sites, maintaining the broadband system, splicing cables, educating customers, and maintaining a professional company image.
Experience and skills
Requires 1-2 years of CATV or relevant technical experience, knowledge of electronics, fiber optics, DC power, and proficiency with hand and power tools, plus strong computer skills in Word and Excel. A high school diploma or GED and a valid clean driver's license are needed.
Work environment and culture
The work environment involves physical labor in various weather conditions and tight spaces, with on-call duties every three weeks, emphasizing safety and professionalism.
Company information
Schurz Communications operates broadband services under the Long Lines brand, focusing on technical service and customer support in Iowa.
Team overview
The position reports to the Tech Operations Lead or Manager and does not supervise others.
Job location and travel
The job is located in Iowa with fieldwork at customer homes and businesses, requiring travel across various terrains and weather conditions.
Unique job features
The role involves hands-on technical work with fiber optics and broadband systems, requiring physical endurance and the ability to work independently in diverse environments.
Company overview
Schurz Communications is a privately held American media company that operates broadband, cloud, and managed IT services businesses, having transitioned from its historical roots in newspaper and broadcast media. The company generates revenue primarily through its technology infrastructure services, serving residential, commercial, and enterprise clients across the United States. Founded in 1872 and headquartered in Mishawaka, Indiana, Schurz has a legacy of family ownership and a reputation for adapting to industry changes, notably selling its publishing and broadcast assets in the 2010s to focus on digital services. The company’s strategic acquisitions in the broadband and IT sectors have positioned it as a regional leader in digital connectivity and solutions. Candidates should be aware of Schurz’s strong emphasis on innovation, community engagement, and its ongoing evolution within the rapidly changing communications landscape.
How to land this job
Position your resume to highlight your hands-on experience with CATV or similar technical/electronic work, emphasizing your ability to troubleshoot and repair broadband services at customer locations.
Stress your skills in fiber optic splicing, cable repair, and use of test equipment, along with your knowledge of plant distribution and customer equipment operation, as these are core to the Communications Tech 1 role.
Apply through multiple platforms including Schurz Communications’ official career site, Long Lines’ job portal, and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with current employees in the Technical or Operations departments at Schurz Communications on LinkedIn; start conversations by asking about the team culture or recent projects related to broadband technology to break the ice.
Optimize your resume for ATS by incorporating keywords from the job description such as 'fiber splicing,' 'broadband troubleshooting,' 'CATV experience,' 'test equipment,' and 'OSHA compliance' to ensure it passes automated screenings.
Use Jennie Johnson’s Power Apply feature to streamline your application process by tailoring your resume, identifying multiple application portals, and finding LinkedIn contacts to network with, allowing you to focus more on preparing for interviews and skill development.
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