Job summary
Job post source
This job is directly from Comfort Insurance & Finances.
Job overview
The Customer Service Representative (CSR) plays a crucial role in supporting the Sales Department by providing specialized assistance and service to clients regarding various insurance policies.
Responsibilities and impact
Daily responsibilities include answering client inquiries, collaborating with sales agents, generating new business, processing insurance applications, and providing ongoing customer service to ensure client satisfaction.
Compensation and benefits
The position offers a salary range of $500.00 - $600.00 per week along with benefits such as 401(k) matching, health insurance, paid time off, and professional development assistance.
Experience and skills
Candidates must have or be willing to obtain a 4-40 Florida Customer Representative License, possess 2-3 years of relevant office experience, and demonstrate strong communication and multitasking skills.
Career development
The role provides opportunities for professional growth within the insurance industry, allowing individuals to advance their careers in sales and customer service.
Work environment and culture
The company promotes a customer-focused environment that values teamwork, ethical behavior, and a sense of urgency in delivering service.
Company information
Comfort Insurance & Finances specializes in various types of insurance, including auto, homeowner’s, commercial, life, health, and disability insurance, aiming to meet clients' changing needs.
Team overview
The CSR will work closely with a team of sales agents, contributing to a collaborative environment focused on client service and business growth.
Job location and travel
The job is located in Miami, FL 33122 and requires in-person attendance with no remote work options.
Application process
Candidates should be prepared to provide a high school diploma or GED, relevant experience, and be willing to obtain the necessary licensing to apply for this position.
Unique job features
The role offers the potential for additional income through bonus incentives, making it distinct from similar positions in other companies.
Company overview
Comfort Insurance & Finances is a company based in Florida, with operations in locations such as Saint Cloud and Miami. The company is involved in the insurance industry, providing various insurance services. It appears to offer employment opportunities in roles like insurance agent and receptionist, indicating a focus on customer service and administrative support within the insurance sector. The company's presence on platforms like Glassdoor and LinkedIn suggests it is active in recruiting and maintaining a professional workforce.
How to land this job
Tailor your resume to highlight your customer service experience, particularly in insurance or related fields, showcasing your ability to address client needs and provide effective solutions.
Emphasize any relevant experience you have in handling high volumes of calls or emails, as well as your proficiency in multitasking and time management, which are critical for this role.
Apply through multiple platforms, including Comfort Insurance & Finances' corporate site and LinkedIn, to maximize your chances of being noticed by the hiring team.
Connect with individuals in the sales department at Comfort Insurance & Finances on LinkedIn, and consider ice breakers such as asking about their experience in the insurance industry or inquiring about their favorite part of working at the company.
Optimize your resume for ATS by incorporating specific keywords from the job description, such as 'customer service,' 'insurance policies,' and 'cross-selling,' to ensure it passes initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature, which can help streamline your application process by tailoring your resume, identifying ideal application channels, and connecting you with relevant professionals in the industry.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.