Job summary
Job post source
This job is directly from C.H. Robinson
Job overview
The Order Management Analyst at C.H. Robinson is responsible for ensuring the smooth execution of the order process, focusing on customer experience and operational efficiency.
Responsibilities and impact
Daily tasks include overseeing order management, resolving service failures, maintaining item-level data, and executing reporting to enhance customer experience and operational processes.
Compensation and benefits
The compensation range for this position is $21.44 - $44.62, with additional benefits including medical plans, paid time off, 401(k) matching, and various wellness programs.
Experience and skills
Candidates should have a minimum of 1 year in customer service or account coordination, proficiency in Microsoft Excel, and a high school diploma; a bachelor's degree and supply chain knowledge are preferred.
Career development
C.H. Robinson offers a broad range of career development, networking, and team-building opportunities to support professional growth.
Work environment and culture
The company promotes a diverse and inclusive workplace, emphasizing equality and respect for all employees.
Company information
C.H. Robinson is a leading logistics platform with over 100 years of experience, managing $22 billion in freight and 19 million shipments annually, recognized for its innovation and commitment to excellence.
Job location and travel
The position is hybrid, based in Eden Prairie, MN, or Visalia, CA, requiring 3 days in the office and 2 days remote.
Unique job features
The role includes opportunities for process improvement and leveraging technology to enhance operational efficiencies.
Company overview
C.H. Robinson is a global logistics company specializing in supply chain management and third-party logistics (3PL). They generate revenue by providing freight transportation, transportation management, brokerage, and warehousing services to businesses worldwide. Founded in 1905, the company has a rich history of innovation in logistics, leveraging technology and data to optimize supply chains. They are known for their extensive network of carriers and robust digital platforms, which enhance efficiency and customer satisfaction.
How to land this job
Tailor your resume for the Order Management Analyst position by emphasizing your analytical skills, attention to detail, and commitment to customer service, as these are key components of the role at C.H. Robinson.
Highlight your experience with order management tasks, such as tracking shipments, exception management, and inventory reconciliation, to demonstrate your fit for the responsibilities outlined in the job description.
Apply through multiple platforms, including C.H. Robinson's corporate site and LinkedIn, to maximize your chances of being noticed for this position.
Connect with professionals in the order management division at C.H. Robinson on LinkedIn to gather insights about the role; potential ice breakers could include asking about their experience with specific order management challenges or expressing interest in their recent projects.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'order management,' 'customer service,' and 'inventory management,' to ensure your application passes initial screenings.
Consider using Jennie Johnson's Power Apply feature to streamline your application process; this tool can help you tailor your resume, find the best channels for applying, and identify LinkedIn connections to network with effectively.
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