Job summary
Job post source
This job is from a recruiting firm hiring for a separate company
Job overview
The Senior Community Programs Manager leads strategy and execution for an enterprise customer and partner community to drive product adoption, customer success, and business growth.
Responsibilities and impact
The role involves building and executing community programs, moderating discussions, collaborating cross-functionally, tracking KPIs, and launching campaigns to engage and support community members.
Compensation and benefits
The position is a W2 contract with a pay rate of $45-$54 per hour, remote within the US, lasting from August 4, 2025, to February 28, 2026, with a chance to extend.
Experience and skills
Candidates should have 5+ years in program/project management, 3+ years in community management preferred, experience in enterprise SaaS with remote teams, proficiency in Salesforce or community platforms, and strong communication and collaboration skills.
Work environment and culture
The role emphasizes a fast-paced, high-tech, collaborative environment focused on community building, user advocacy, and inclusive spaces.
Job location and travel
US remote work is offered for this position.
Application process
Applicants should submit resumes by July 14, 2025, for consideration.
Unique job features
The job offers the opportunity to influence product roadmaps through community feedback and to design scalable community programs that reduce support case volume.
Company overview
JeffreyM Consulting is a dynamic management consulting firm that specializes in providing strategic solutions and services to businesses across various industries. They generate revenue by offering expertise in areas such as marketing, communications, project management, and human resources, helping clients optimize their operations and achieve their business goals. Founded in 2006, the company has built a reputation for delivering tailored consulting services that drive growth and innovation. With a focus on collaboration and client satisfaction, JeffreyM Consulting continues to expand its footprint by adapting to market trends and leveraging its experienced team to address complex business challenges.
How to land this job
Position your resume to highlight your leadership in community strategy and program execution, emphasizing experience in enterprise SaaS and cross-functional collaboration relevant to JeffreyM Consulting's Senior Community Programs Manager role.
Focus on showcasing your skills in building scalable community programs that drive product adoption, customer success, and business growth, along with proficiency in tools like Salesforce and Khoros.
Apply through multiple channels including JeffreyM Consulting's corporate careers site and LinkedIn to maximize your application visibility and increase your chances of being noticed.
Connect with current employees or managers in JeffreyM Consulting’s community or customer success divisions on LinkedIn; start conversations by referencing recent community initiatives they’ve led or by asking about how community feedback influences product development.
Optimize your resume for ATS by incorporating keywords from the job description such as 'community programs,' 'customer lifecycle,' 'cross-functional collaboration,' 'enterprise SaaS,' and specific platform tools like 'Salesforce' and 'Khoros' to ensure it passes automated screening.
Use Jennie Johnson's Power Apply feature to automate tailored applications, find relevant job postings, and identify valuable LinkedIn contacts, freeing up your time to focus on strategic networking and interview preparation.
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