Job summary
Job post source
This job is directly from Evertz
Job overview
The Junior Field Service Engineer - AV at Evertz is an entry-level technical role focused on supporting clients with installation, troubleshooting, and maintenance of AV broadcast equipment, impacting customer satisfaction and service quality.
Responsibilities and impact
The role involves traveling within the US for customer deployments, installing and training on products, troubleshooting technical issues, providing firmware upgrades, and liaising between customers and internal teams to resolve issues.
Compensation and benefits
The position offers a competitive total compensation package, employer-funded benefits, work-life balance, career progression opportunities, and a casual work environment.
Experience and skills
Candidates should have a college or university education in Electrical, Electronic, or Computer disciplines, hands-on experience with IP networking, server hardware, Linux OS, strong communication skills, problem-solving ability, and must be eligible to travel in the US and Canada with US citizenship required.
Career development
Evertz offers career progression opportunities and a supportive environment for learning new technologies and advancing within the company.
Work environment and culture
Evertz promotes a diverse, inclusive, and casual work environment with a focus on work-life balance and service excellence.
Company information
Evertz is a global leader in broadcast, film production, and postproduction equipment with over 2,000 employees, known for cutting-edge products in the professional audio and video industry.
Team overview
The candidate will join the AV Service team, a high-energy group focused on customer service and technical support for broadcast clients.
Job location and travel
The position is remote with flexibility to work from any US state, requiring travel within the US for field assignments.
Unique job features
The job offers a unique blend of technical and customer service responsibilities, working with cutting-edge broadcast technology and providing direct client interaction and training.
Company overview
Evertz Microsystems Ltd. is a Canadian company specializing in the design and manufacturing of broadcast equipment and solutions for the television, telecommunications, and new-media industries. They generate revenue by providing advanced hardware and software solutions for content creation, distribution, and monetization, catering to major broadcasters and media companies worldwide. Founded in 1966, Evertz has a rich history of innovation, including pioneering developments in video compression and IP-based broadcasting technologies. Their commitment to cutting-edge technology has positioned them as a leader in the broadcast and media technology sector.
How to land this job
Position your resume to highlight your technical education in Electrical, Electronic, or Computer disciplines, emphasizing hands-on experience with IP Networking, server hardware, and Linux OS to align with Evertz's AV Service team requirements.
Showcase your customer service skills and problem-solving abilities, particularly your capacity to troubleshoot, diagnose, and resolve technical issues while maintaining clear communication with clients and internal teams.
Apply through multiple sources including Evertz's corporate careers page and LinkedIn to maximize your application visibility and ensure you don't miss any openings for the Junior Field Service Engineer role.
Connect with current employees in Evertz's AV Service or Field Engineering divisions on LinkedIn; start conversations by referencing recent company projects, expressing enthusiasm for broadcast technology, or asking about day-to-day challenges in the role.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer deployments,' 'technical direction,' 'firmware upgrades,' 'troubleshooting,' 'IP Networking,' and 'Linux OS' to pass automated screenings effectively.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple job posting platforms, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking.
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