Job summary
Job post source
This job is directly from EverVet Partners
Job overview
The Veterinary Front Office Receptionist role at EverVet Partners involves managing client interactions and administrative tasks to support veterinary services and enhance customer experience.
Responsibilities and impact
The role includes greeting clients, managing waiting room and complaints, preparing invoices, handling payments, managing appointment requests and reminders, maintaining records, assisting with inventory and stocking, and supporting overall hospital maintenance.
Compensation and benefits
The position offers paid time off, medical, dental, vision insurance with HSA, employee assistance program, life and disability insurance, 401K with employer match, maternity and bereavement leave, discount programs, referral bonuses, and career enhancement benefits like tuition payment for veterinary technician programs and access to professional resources.
Experience and skills
Candidates should have a high school diploma or equivalent, preferably one year of experience, strong customer service and communication skills, ability to lift 50 pounds, basic math and writing skills, understanding of veterinary medical terms and procedures, and proficiency with computer software like Infinity and Office programs.
Career development
The job offers career enhancement benefits including full tuition payment for veterinary technician programs and access to professional development resources and events.
Work environment and culture
The company values compassion, efficiency, and respect for confidentiality, fostering a supportive community dedicated to pet care and client service.
Company information
EverVet Partners operates the Animal & Bird Health Care Center, focusing on veterinary care and client support with a commitment to making a difference for pets and their owners.
Unique job features
This role uniquely combines front office customer service with veterinary support duties, including managing social media activities and assisting with medical record entries.
Company overview
EverVet Partners is a veterinary services company that collaborates with veterinary practices to provide comprehensive support in areas such as operations, marketing, and human resources. They generate revenue by partnering with veterinary clinics, optimizing their business processes, and enhancing their service offerings to improve profitability and patient care. Founded with a mission to empower veterinary professionals, EverVet Partners focuses on fostering growth and sustainability within the veterinary industry. Their approach combines industry expertise with innovative solutions to help veterinary practices thrive.
How to land this job
Position your resume to highlight your customer service experience, emphasizing your ability to manage client interactions, handle complaints, and maintain a warm, compassionate demeanor in a veterinary setting.
Emphasize your organizational skills and familiarity with administrative tasks such as invoicing, payment processing, appointment scheduling software, and inventory management as outlined in the job description.
Apply through multiple channels including EverVet Partners' corporate career site, LinkedIn job postings, and veterinary-specific job boards to maximize your chances of being noticed.
Connect with current front office or customer service staff at EverVet Partners on LinkedIn; use ice breakers like commenting on their dedication to animal care or asking for advice on excelling in the receptionist role at EverVet.
Optimize your resume for ATS by incorporating keywords such as 'customer service,' 'appointment scheduling,' 'medical records,' 'CareCredit,' and specific software names like 'Infinity' and 'Office programs' to ensure it passes initial screenings.
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