Job summary
Job post source
This job is directly from OrthoMed Anesthesia
Job overview
The IT Support Specialist at OrthoMed Anesthesia provides essential frontline technical support to maintain technology infrastructure and ensure smooth operations across multiple practice locations.
Responsibilities and impact
The role involves diagnosing and resolving hardware, software, and networking issues, responding to help desk tickets, performing system maintenance, onboarding and training users, and managing IT inventory and assets.
Compensation and benefits
The position offers a salary range of $55,000 to $65,000, health/dental/vision insurance, 401(k) with 3% company contributions, professional development opportunities, and a collaborative work environment.
Experience and skills
Candidates should have 1-3 years of IT support experience, an associate's degree in IT or related field (bachelor's preferred), proficiency with Windows and macOS, networking basics, ticketing systems, and optionally certifications like CompTIA A+, Network+, Security+, or Microsoft Modern Desktop Administrator Associate.
Career development
The company provides professional development opportunities to support career growth within the organization.
Work environment and culture
OrthoMed Anesthesia promotes a fun, collaborative work environment focused on excellence in patient care.
Company information
OrthoMed Anesthesia is a growing anesthesia practice management organization dedicated to elevating healthcare standards.
Job location and travel
The position is full-time, based at the corporate office in Addison, TX, requiring on-site presence during regular business hours Monday through Friday.
Unique job features
This role is distinguished by its hands-on support across multiple practice locations and involvement in both technical troubleshooting and user training.
Company overview
OrthoMed Anesthesia is a specialized healthcare provider focused on delivering anesthesia services primarily for orthopedic surgeries and related medical procedures. The company partners with hospitals, surgical centers, and orthopedic practices to offer tailored anesthesia care, ensuring patient safety and optimal surgical outcomes. Revenue is generated through contractual agreements with medical facilities and billing for anesthesia services rendered to patients. OrthoMed Anesthesia emphasizes clinical excellence, compliance with healthcare regulations, and ongoing staff education to maintain high standards. Candidates should be aware of its reputation for collaborative teamwork and a commitment to advancing perioperative care in the orthopedic field.
How to land this job
Tailor your resume to highlight hands-on experience in IT support, emphasizing proficiency with Windows, macOS, Microsoft 365, Google Workspace, and networking basics like TCP/IP, DNS, DHCP, and VPN to align with OrthoMed Anesthesia’s technical requirements.
Showcase your experience with ticketing systems such as ServiceNow, Jira, or Zendesk, and your ability to handle first- and second-level support, incident management, and user onboarding, as these are core responsibilities in the job description.
Apply through multiple channels including OrthoMed Anesthesia’s corporate careers page and LinkedIn to maximize your application’s visibility and increase your chances of being noticed by recruiters.
Connect with IT department professionals at OrthoMed Anesthesia on LinkedIn; when reaching out, use ice breakers like commenting on the company’s mission to elevate healthcare standards or asking about their experience with the IT infrastructure supporting multiple practice locations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'IT support,' 'ticketing systems,' 'Active Directory,' 'networking basics,' 'user onboarding,' and 'incident management' to ensure it passes automated screenings effectively.
Utilize Jennie Johnson’s Power Apply feature to automate resume tailoring, identify multiple application portals, and find relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.
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