Job summary
Job post source
This job is directly from FASHIONPHILE
Job overview
The Supervisor, Inbound & Outbound Operations at FASHIONPHILE is responsible for overseeing the inbound and outbound operations at flagship locations, ensuring efficient processes and exceptional service.
Responsibilities and impact
Daily responsibilities include monitoring performance metrics, leading and mentoring the team, addressing escalated cases, and contributing to process improvement initiatives.
Compensation and benefits
The salary range for this position is $60,000-$80,000, with benefits including medical, dental, vision coverage, paid time off, a 401(k) with a match program, and employee discounts.
Experience and skills
Candidates should have a high school diploma or GED, 3-5 years of relevant experience, proficiency in CRM software, and strong leadership and communication skills.
Career development
Opportunities for professional growth include leadership development and the chance to contribute to operational efficiency initiatives.
Work environment and culture
FASHIONPHILE values diversity and innovation, fostering a collaborative environment that encourages creativity and change.
Company information
FASHIONPHILE is a leader in luxury re-commerce, focused on creating sustainable fashion alternatives and enhancing the customer experience.
Team overview
The team consists of specialists in receiving, shipping, and inventory management, working collaboratively to achieve operational goals.
Job location and travel
The position is based at the New York Flagship Location, with a standard schedule of Monday to Friday, 8:30 am to 5:00 pm, and potential Saturday shifts in the future.
Application process
Interested candidates should apply directly through the FASHIONPHILE website, ensuring to submit a resume and cover letter as part of their application.
Unique job features
This role offers unique opportunities to work with high-end luxury goods and contribute to innovative process improvements.
Company overview
FashionPhile is a leading online platform specializing in the buying and selling of pre-owned luxury handbags, accessories, and jewelry. Founded in 1999, the company has established itself as a trusted marketplace by offering a rigorous authentication process to ensure the authenticity of every item sold. FashionPhile generates revenue through consignment fees and direct purchases of luxury goods, which are then resold at a markup. Notably, the company has partnered with Neiman Marcus, allowing customers to drop off items at select locations, further enhancing its service offerings and market reach.
How to land this job
Position your resume to showcase your experience in warehouse and retail operations, emphasizing your leadership skills and ability to manage teams effectively, as these are crucial for the Supervisor role at FASHIONPHILE.
Highlight your proficiency in CRM software, ticketing systems, and tools like Google Suite and Salesforce, which are essential for managing day-to-day operations and performance metrics.
Apply through multiple platforms including FASHIONPHILE's corporate site and LinkedIn to maximize your visibility and chances of landing the position.
Connect with individuals in the operations division at FASHIONPHILE on LinkedIn to gain insights about the role and the company culture. Ice breakers could include asking about their journey within the company or their thoughts on current trends in luxury re-commerce.
Optimize your resume for ATS by incorporating keywords from the job description such as 'inventory management,' 'process improvement,' and 'team leadership' to ensure it passes initial screenings.
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