Rezilient Health

Product Quality Assurance Specialist

ST LOUIS, MOPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Rezilient Health

  • Job overview

    The Product Quality Assurance Specialist at Rezilient Health ensures the quality and continuous improvement of the company's healthcare product ecosystem by bridging product development with other departments.

  • Responsibilities and impact

    The role involves acting as a liaison between Engineering and other teams, maintaining internal and external product documentation, managing bug tracking and feature requests, coordinating QA testing, and ensuring compliance with security standards.

  • Compensation and benefits

    The position offers competitive compensation, generous PTO, paid family leave, comprehensive medical, dental, vision, life insurance, and stock options.

  • Experience and skills

    Candidates should have a Bachelor's degree or equivalent experience in Product Operations, Health Tech, or Engineering Support, strong organizational and communication skills, experience with documentation tools like Google Workspace and Jira, familiarity with clinical or health tech environments, and knowledge of compliance frameworks such as HIPAA and SOC 2.

  • Career development

    The role provides opportunities to shape healthcare's future within a supportive and collaborative environment where contributions significantly impact the organization's direction.

  • Work environment and culture

    Rezilient Health fosters a diverse, supportive, and collaborative culture focused on innovation and meaningful impact in healthcare delivery.

  • Company information

    Rezilient Health is a healthcare company redefining primary care by integrating telehealth and traditional care through custom-built technology supporting a fast-evolving operation.

  • Team overview

    The specialist will work closely with Engineering, Clinical Operations, and Customer Success teams, acting as a central communication hub across departments.

  • Unique job features

    This role uniquely combines product, process, and people management in a health tech startup environment, emphasizing building systems from scratch and improving clinical workflows.

Company overview

Rezilient Health is a healthcare technology company focused on revolutionizing the way primary care is delivered by integrating advanced telehealth solutions. They generate revenue by offering subscription-based services to individuals and employers, providing access to virtual care through their innovative platform. Founded with the mission to make healthcare more accessible and efficient, Rezilient Health leverages cutting-edge technology to connect patients with healthcare providers remotely, ensuring high-quality care without the need for physical visits. Their approach addresses the growing demand for convenient and flexible healthcare options in today's fast-paced world.

How to land this job

  • Position your resume to highlight your expertise in cross-functional collaboration, particularly your ability to liaise between engineering, clinical, and operations teams, as this is central to the Product QA Specialist role at Rezilient Health.

  • Emphasize your skills in creating clear, comprehensive documentation and training materials for both technical and non-technical audiences, showcasing experience with tools like Google Workspace, Lucidchart, Jira, and Notion.

  • Apply through multiple platforms including Rezilient Health's corporate careers page and LinkedIn to maximize your visibility and chances of being noticed for this role.

  • Connect on LinkedIn with team members in Engineering, Clinical Operations, and Product Management at Rezilient Health; use ice breakers such as complimenting a recent product update or asking about their approach to quality assurance and process optimization.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'QA testing,' 'process optimization,' 'product documentation,' 'HIPAA compliance,' and 'clinical workflows' to ensure your resume passes automated screenings.

  • Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.

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