Job summary
Job post source
This job is directly from WeWork
Job overview
The Community Associate at WeWork serves as the primary point of contact and face of the company at the building, fostering community engagement and supporting operational efficiency to enhance member experience.
Responsibilities and impact
The role involves front desk management, greeting members and guests, managing events and member engagement, handling building operations such as mail and key management, and supporting the Community Management team to maintain a welcoming and efficient workspace environment.
Compensation and benefits
The position offers a base pay of $20 to $22 per hour, eligibility for role-specific incentive compensation plans, and comprehensive benefits for full-time employees including 20 days PTO, paid holidays, paid sick time, 16 weeks paid parental leave, healthcare benefits, 401k plan, and life and AD&D insurance.
Experience and skills
Preferred qualifications include a college degree, customer service or sales experience, strong verbal and written communication skills, excellent interpersonal and multitasking abilities, integrity, dependability, and a passion for entrepreneurial communities and WeWork's mission.
Work environment and culture
WeWork promotes a collaborative, inclusive, and inspiring work environment that values open-mindedness, diversity, and community engagement, encouraging employees to bring unique perspectives and participate in global projects and employee groups.
Company information
WeWork is a global provider of flexible workspace solutions operating in over 37 countries, focused on building a supportive community for businesses to thrive and innovate in the future of work.
Team overview
The Community Associate works closely with the Community Management team, including the Community Lead and Community Manager, to support building operations and member engagement.
Job location and travel
The job is located at 901 Woodland St, with on-site presence required during business hours to manage front desk and community activities.
Unique job features
This role uniquely combines front desk responsibilities with community-building and event management in a dynamic coworking space, emphasizing personalized member interaction and operational support.
Company overview
WeWork is a global provider of coworking spaces, offering flexible office solutions for freelancers, startups, and large enterprises. They generate revenue through membership fees, office rentals, and additional services like IT support and event hosting. Founded in 2010 by Adam Neumann and Miguel McKelvey, WeWork experienced rapid growth but faced financial challenges, leading to a significant restructuring in 2019. The company is now focused on sustainable growth and profitability under new leadership.
How to land this job
Position your resume to highlight your exceptional interpersonal skills, customer service experience, and ability to build community relationships, as these are central to the Community Associate role at WeWork.
Emphasize your experience managing front desk operations, event coordination, and building operational support to align with the job duties outlined in the description.
Apply through multiple platforms such as WeWork's official corporate careers page, LinkedIn, and other job boards where WeWork listings appear to maximize your application visibility.
Connect with current WeWork employees in the Community Management or Operations teams on LinkedIn; use ice breakers like commenting on a recent WeWork community event they organized or asking about their favorite part of fostering member engagement.
Optimize your resume for ATS by including keywords like 'community engagement,' 'front desk management,' 'event coordination,' 'customer service,' and 'building operations' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify relevant job portals, and discover LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and personal branding.
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