Job summary
Job post source
This job is directly from Greenfelder Consulting Inc
Job overview
The Customer Service Sales Specialist role at Greenfelder Consulting Inc involves blending client service with consultative selling to support global teams and drive company growth.
Responsibilities and impact
The specialist will respond to customer inquiries, recommend products, convert support interactions into sales, build customer relationships, track metrics using CRM systems, collaborate with sales and marketing, and stay updated on product features and customer needs.
Experience and skills
Candidates should have strong interpersonal and persuasive communication skills, a proven sales track record in service environments, proficiency with customer support and CRM tools, and the ability to multitask in a remote setting; experience in SaaS, travel, logistics, or service industries is a plus.
Work environment and culture
The company promotes a remote-first, mission-aligned culture valuing both results and relationships.
Company information
Greenfelder Consulting Inc is a coordination-first operations company supporting global teams with scalable solutions.
Job location and travel
This is a remote-first position allowing work from any location.
Unique job features
This role uniquely combines empathy with strategy, emphasizing both customer support and sales growth in a remote work environment.
Company overview
Greenfelder Consulting Inc is a professional services firm specializing in management consulting, business strategy, and operational improvement for clients across various industries. The company generates revenue by offering tailored advisory services, project management, and implementation support, often working with both private and public sector organizations to optimize performance and drive growth. Founded with a focus on delivering data-driven solutions, Greenfelder Consulting has built a reputation for its client-centric approach and expertise in navigating complex business challenges. Notable for its collaborative culture and emphasis on continuous learning, the firm often seeks candidates who are adaptable, analytical, and committed to delivering measurable results. Understanding Greenfelder’s consulting methodology and its emphasis on innovation will be valuable for prospective applicants.
How to land this job
Tailor your resume to highlight your experience in customer service and sales, emphasizing your ability to handle inbound inquiries through email, chat, and phone while providing exceptional support.
Showcase your skills in consultative selling by demonstrating how you identify customer needs and recommend products or services that add value, along with your success in upselling or cross-selling.
Include proficiency with CRM systems like HubSpot or Salesforce and your ability to track sales and service metrics, as these are key tools mentioned in the job description.
Apply through multiple channels such as Greenfelder Consulting Inc’s corporate careers page and LinkedIn to maximize your application’s reach and visibility.
Connect with current employees in the sales or customer service divisions at Greenfelder Consulting Inc on LinkedIn; start conversations by commenting on recent company news, asking about the team culture, or expressing interest in how they blend customer support with sales.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer support,' 'consultative selling,' 'CRM,' 'upselling,' and 'cross-selling' to ensure it passes initial screenings.
Use Jennie Johnson’s Power Apply feature to automate tailored applications, identify optimal job boards, and discover LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking.
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